RMLS™ Rules Roundup for July 2019

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In July 2019 our team handled 276 phone calls.

We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.

HOT TOPICS

Ever wonder what is included in the “Incorrect or Missing Information” category? The types of issues that are reported to us are broad and varied and often change from month to month. Some examples of things that we see are inquiries about agents that were involved in a sale, what type of frontage does the property have, is the neighborhood correct, and price inquiries. We also get a general questions that don’t result in a violation and these are not tracked as such.

We encourage everyone to use the “Report Issue” button that can be found at the bottom of listings in RMLSweb to let us know if you think there is an issue with the listing you are viewing.

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not receive any formal violations to review for the July or August meetings.

INFORMAL VIOLATIONS

In July 2019, RMLS™ Data Accuracy staff reviewed 22,466 listings in addition to the 462 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,315 violation notices and 1,813 courtesy notices were sent out.

Category July
Missing Tax ID 481
Personal Promotion 150
Incorrect or Missing Information 114
Missing School 108
Year Built 107
No Showings 76
Duplicate Listing 71
Missing Owner Name 66
Listing has Incorrect Status 39
Conditions to Compensation 31
Is Property a Condo 30
Missing or Incorrect 1st Photo 24
Listing has Incorrect Property Type 22
Inaccurate Lot Size 15
Partial Bathrooms Greater Than Five 13
Listing Input in Incorrect MLS Area 10
Missing Condo Unit Number 9
City Unknown 6
HUD 2
Duplicate Listing in Different Categories 2

Following are the courtesy notifications sent to RMLS™ subscribers in July 2019:

Category July
Multiple Owner Names in First Field 848
Listing is Set to Expire 447
Listing Still Pending 351
New Listing Input Over 24 Hours 167

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.




SentriLock Lockbox Activity August 5-11, 2019

This Week’s Lockbox Activity

For the week of August 5-11, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased in both Washington and Oregon this week.

For a larger version of each chart, visit the RMLS™ photostream on Flickr.




SentriLock Lockbox Activity July 29-August 4, 2019

This Week’s Lockbox Activity

For the week of July 29-August 4, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity increased in both Oregon and Washington this week.

For a larger version of each chart, visit the RMLS™ photostream on Flickr.




SentriLock Lockbox Activity July 22-28, 2019

This Week’s Lockbox Activity

For the week of July 22-28, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased in both Oregon and Washington this week.

For a larger version of each chart, visit the RMLS™ photostream on Flickr.




SentriLock Lockbox Activity July 15-21, 2019

This Week’s Lockbox Activity

For the week of July 15-21, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased in both Oregon and Washington this week.

For a larger version of each chart, visit the RMLS™ photostream on Flickr.




SentriLock Lockbox Activity July 8-14, 2019

This Week’s Lockbox Activity

For the week of July 8-14, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity in both Oregon and Washington increased this week.

For a larger version of each chart, visit the RMLS™ photostream on Flickr.




RMLS™ Rules Roundup for June 2019

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In June 2019 our team handled 293 phone calls.

We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.

HOT TOPICS

We have recently been receiving many inquiries about listings in Bumpable Buyer (BMP) status. As a reminder, the RMLS™ Rules and Regulations define BMP as:

3.16 a. “Accepted Offer with Bumpable Buyerʺ. Accepted offers with bumpable buyers shall be only those listings with an accepted offer which provides:
1) that the buyer’s purchase is contingent upon the sale of the buyer’s property within a limited time;
2) the buyer’s property is in a category which can be listed in RMLS™; and
3) that if the seller receives another acceptable offer, the first buyer has a specified period to remove the contingency.
A property may not remain in “active” status if an offer has been accepted with the foregoing terms. “Accepted offer with bumpable buyer” sales will remain as searchable listings in “BMP” status in the RMLS™ System until the buyer is no longer bumpable and the appropriate status change is reported.

New property searches in RMLSweb automatically default to include BMP in the status field. When searching on internet sites, BMP listings may appear as “Contingent,” so it is important to explain to your buyers and sellers what this status means and how it may appear on internet sites. 

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee reviewed four formal violations at their June meeting. Two were for Unauthorized Use of a Lockbox, another was for Marketing of a Listing Prior to MLS Publication, and the last one was for Marketing of a Coming Soon-No Showing Listing. A total of $1,100.00 in fines were levied by the committee.

  • 5.1L Unauthorized Use of a Lockbox: Buyer’s agent provided a lockbox code to a 3rd party.
  • 5.1L Unauthorized Use of a Lockbox: Buyer’s agent provided a lockbox code to a 3rd party.
  • 5.1S Marketing of Listing Prior to RMLS Publication: A listing was marketed for a week prior to publication in RMLSweb.
  • 5.1U Marketing of Coming Soon-No Showing Listing: A CSN listing was sent to an internet site viewable by the general public.

INFORMAL VIOLATIONS

In June 2019, RMLS™ Data Accuracy staff reviewed 22,959 listings in addition to the 503 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,220 violation notices and 2,158 courtesy notices were sent out.

Category June
Missing Tax ID 458
Personal Promotion 133
Duplicate Listing 94
Incorrect or Missing Information 86
Missing School 86
Missing Owner Name 48
Year Built 70
No Showings 69
Is Property a Condo 30
Missing First Photo 19
HUD 18
Inaccurate Lot Size 18
Conditions to Compensation 16
Listing Input in Incorrect MLS Area 12
Partial Bathrooms Greater Than Five 11
Duplicate Listing in Different Category 5
City Unknown 4
Address Issues 1

Following are the courtesy notifications sent to RMLS™ subscribers in June 2019:

Category June
Multiple Owner Names in First Field 1,007
Listing is Set to Expire 548
New Listing Input Over 24 Hours 232
Listing Still Pending 366
Listing Status Change Over 24 Hours 5

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.




SentriLock Lockbox Activity July 1-7, 2019

This Week’s Lockbox Activity

For the week of July 1-7, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity in both Oregon and Washington decreased this week.

For a larger version of each chart, visit the RMLS™ photostream on Flickr.




SentriLock Lockbox Activity June 24-30, 2019

This Week’s Lockbox Activity

For the week of June 24-30, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity in both Oregon and Washington rose this week.

For a larger version of each chart, visit the RMLS™ photostream on Flickr.




SentriLock Lockbox Activity June 17-23, 2019

This Week’s Lockbox Activity

For the week of June 17-23, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity rose in Washington this week, as activity in Oregon decreased. 

For a larger version of each chart, visit the RMLS™ photostream on Flickr.