Thanks for the Inspiring CMA Success Stories!

Check out these other great stories submitted to our contest

Last week, we chose Jessica LeDoux’s story as the winner of our CMA Success Story Contest. We also highlighted Mark Jones’ story for its ability to make us laugh. With so many other wonderful entries, we decided to share them with you. Here they are:

“We had a listing appointment to list a home.  We prepared the CMA report using the new and improved CMA program found in the RMLS™ Toolkit.  It has some exciting features such as pulling data from previous MLS numbers to populate and reference various cells.  It also saves the current data as you go through the process.  Our clients were impressed with our report.  It has a professional cover with a picture of their home. The report now has a bar graph that is easily understood instead of the scatter graph.  Our clients were very pleased with our report.  They told us that the other agents they had interviewed had only provided flyers from the info boxes on houses for sale in the neighborhood.  Using the new CMA program was not only easy but, as you know, first impressions are very important.  Needless to say, we got the listing.  This has been one of the best improvements made to RMLS™,  our thanks to those who took the time and created such a great real estate tool.”

Sherrill and Eric Lincoln
Oregon Realty Co.

“I wanted to commend you on the new CMA. I have used it seven times already with much success! It is very well put together and adds the extra professionalism you need when asking for the clients listing business and to show clients what the market research is saying about housing prices in their specific area.

I completed one on short notice on Saturday, June 26, after looking at the home on Friday. By showing her the CMA I prepared, complete with graph; she gave me  full price offer, with no closing costs, additions, or repairs. I was able to show her the home was worth full price; and asked her if she would be upset if someone came in at full price, and she offered 5k less. This was a total validation effort gone right!

In another instance, this week I used the new CMA for a past and “to be a repeat listing client” who needed back up for a loan modification request. With all the floor plans the same as hers, most were in short sale status in her community. We added the occupancy issues, kept up landscaping, current HOA dues no liens, and additional garage. This brought her home value up 20k, by noting the short sales, empty homes, no yard maintenance and stripped interiors. I believe this and the list price letter helped them receive an answer swiftly. Thanks for the effort in creating this valuable tool!”

Marleen Sperr
Keller Williams Premier Partners

“I used the new CMA when I was preparing for a new client, an investor. I needed to gather comparables nearby very quickly as he was deciding whether or not to make a bid on an auction property. Even though I hadn’t used it before, I decided to give it a try and see the changes. I found the new form to be easy to use and impressive in formatting.

With the new format, I was able to show that the property would be a good investment as the surrounding area supported the price he was considering and, my client was very happy that he received such a detailed report in just an hour’s time. He told me that even though he decided to pass on this property (his partner was out of town and couldn’t see it) he would like to continue working with me as I was the only Realtor able to gain access to the property and, gave him good resources to make decisions on!

I have also prepared the CMA for a new client for a listing and my client liked how well organized the material was for them to see the price range suggested. Thank you for the wonderful new CMA, it was a breeze to work with and a big improvement in the flow and format.”

Carol M. West
ReMax Equity Group, Inc.

“I received a call late on June 29th from a person needing to sell their mother’s home. She had recently driven her car through the garage door and on into the kitchen. Her kids understandably want to get her into supervised living right away as she has early Alzheimer’s. I know the area and house like the back of my hand and so I felt comfortable doing a CMA to take along on that first appointment. I got on RMLSweb and checked the new CMA even though I didn’t have a lot of time. I was delighted how easy it was. I just breezed through it, printed it and got home 1 hour ago with the new signed listing in my hand. Thank you RMLS™. I think the new CMA is great!”

Laurie Evans Mischel

“I initially was attempting to use Prudential’s system to input a CMA, until I became very frustrated when after uploading photos for my client and then creating the report, the photos were not included on the report. Being persistent I kept trying without using any help buttons, because I can usually figure things out quicker by observation and database experience. My attempts ended in frustration, so I turned to RMLS™, since in the past I have created CMA’s in their system. I found the new CMA process very user friendly and had no issues…although it would be nice to have the option of additional photos on the cover page. I didn’t actually experiment much since by that time I just wanted to get a complete CMA sent to my client without wasting anymore time, so maybe you can!!”

Kathleen Griffin
Prudential Northwest Properties

“I love it, I do a lot of REO and BPO work and the banks are now requiring an upload of a one page CMA. I used to have to do it in excel and since I am not that good at excel it took HOURS! With the new program I just load the three active and three sold MLS # into the MLS# page hit new CMA and the first page is exactly what I need, I save it to a PDF and load it. I also like the fact it has no contact info on that page so I can pass it around! Thanks!”

Leigh Golson

“My landscaper told me that the owner of a house in our neighborhood was in the process of preparing their house for sale and that he didn’t think she had an agent yet.  I logged onto RMLSweb, clicked on the new CMA tool link, and quickly put together a reasonably comprehensive CMA for the surrounding area.  I like the fact that the user interface is very clean, clear and concise, and I was able to get the report done in a fraction of the time that the old report took.  I dropped by my neighbor’s house later that day with the CMA report, a business card, and a listing agreement and now I have one more house in my inventory to sell.”

Jeff Bob

“I first tried the new CMA and thought it was way too complicated so I opted for the old one. I was preparing a CMA for a rural property and the lot sized really mattered. I finished the old one and remembered the lot sizes were not included so it was rather useless. This forced me to the new one which includes the lot size in the comparables. I was able to pick and choose what I wanted to fill out for my clients needs and was done in no time. My clients thought it was very helpful. I would recommend making the plunge and checking the new one out!”

Marilyn Cooley
Coldwell Banker, BSSP

“I recently saw the new CMA module, so I thought I’d check it out. Timing was perfect. I discovered a home that was foreclosed on recently by a bank client. So, I set up a profile for the bank & did a preliminary CMA on the home. The bank then asked me for a CMA on this lot they own, and I simply went in and created it, using the bank’s profile. It took me all of 15 minutes as the new program was so much easier to use, and allowed the ability to save the CMA, thus allowing further tweaking if I missed something. I forwarded it to the client. Then, I further refined the foreclosed home and added some relevant comps, and sent it in too. Had it been with the old CMA program, I’d have had to start over the 2nd time around. The bank seemed pleased with the work.”

Eugene Lew
RE/MAX Equity Group, Inc.

“Hello  just wanted to let you know a great story about the new CMA system. I am in the process of a short sale with HSBC Bank and the negotiator said they wanted 220 from an old BPO.  I told them that was old and there was only 4 sales in the radius of .25 miles that are at a lower amount. The bank said to send over a CMA for the property. So I used the new CMA system and printed it out and faxed it over to HSBC. The new graphs and charts showing how we were at the top of the range worked. I got approval within 24 hours. I can not believe how fast that was. I like the new CMA it is so easy to use and also shows very well to a bank or at a listing appointment. This is just my little story.”

Gary Horton
RE/MAX Signature Properties

“I’ll make this short and sweet and to the point. I used the new CMA and was impressed at how easy it was to use. Also I love that it saves your work and allows you to go back and get more information without losing all your hours of hard work.”

Patty Aubert

“We recently used your New CMA Unit to provide our sellers with new comps in order to get a price reduction on their home, it worked after seeing the new comps they said yes to a new list price…thanks.”

Don Love

“I am considered as a fairly new real estate agent. I have knowledge about properties and real estate but I was so troubled when my clients asked me to prepare comp reports for them.  In order to provide a very well prepared and thorough comp report, I had to visit different websites to obtain detailed information about each property. It usually took me about one or two whole day to prepare a report with only 3 to 5 properties to compare with.

Now with RMLS’ help by creating the CMA tool, it really saves me so much time so I can spend more time on taking care of more clients.  I can now enter the information about the subject property, the tool then generates tones of properties that are comparable to the subject property.  With the list, I can easily browse through and change any specification if necessary and only select the ones I think that most fit my clients needs.  I can also add information about my experience and any other information I would like my clients to know about in one single report.  It is just one click away – a complete and professional looking report is created and ready to be sent to serve my client.”

Shih-Han Lu
Keller Williams/PDX Central




RMLSweb Mobile is Free!

Mobile is now free for everyone



Now, you will no longer have to pay for RMLSweb Mobile. Want to view listing information but you aren’t in your office? Just login to mobile.rmlsweb.com to access a simplified version of our subscriber-only website designed to be used on mobile devices, allowing you to access MLS information while in the field. With the mobile format, which works on almost all mobile web browsers and smartphones, you can:

  • Search by address or MLS#
  • Search RMLS™ Roster
  • Find properties within a one mile radius of a listing
  • E-mail or call other agents via active links

There isn’t a better price than “free”!




RMLSweb and the IPad

Guest Post by Terry Romel

With the recent release of the IPad and the significant adoption by the general masses I thought it appropriate to make you aware of what to expect when using the IPad with RMLSweb.

As I’m sure many of you already know, RMLSweb works best with Internet Explorer 7 and higher. All of the RMLSweb system functionality is available and fully supported on IE 7 and up.

That being said, with the proliferation of new browsers, we frequently get questions at the Help Desk as to why RMLSweb is not fully bi-browser compatible. That question is a complicated one and the entire answer would be much too long to discuss here. Bottom line is that all new modules written for RMLSweb are compatible in many of the new browsers, but some of the existing core functionality (ex. Listing Load) is still in the queue for re-write. (Here’s a list of what parts of RMLSweb currently work in other browsers.)

So, what about the IPad? The native browser on the IPad is a hybrid version of Safari. I say hybrid because it is neither the “full” version nor the IPhone version. What it does share in common with the IPhone version is it presents itself to websites as a “mobile” version of browser. Because of this reality, the IPad is automatically redirected to the RMLSweb Mobile site.

Now there are browsers out there for the IPad that can “spoof” other browser identification strings and as a result take you to the “full” version login page for RMLSweb. They will allow you to log in, but from that point forward all bets are off. One of the most disconcerting behaviors of non-supported browsers is the lack of integrity while performing searches on RMLSweb. Let’s never forget that one of our core responsibilities as a MLS is to provide accurate data to our subscribers.

As a result of the inconsistency of this core function of the RMLSweb system I suggest you proceed with caution regarding the IPad. While it is a wonderful new tool that fits well in the real estate space and undoubtedly has many other benefits for our Realtor® subscribers, accessing RMLSweb is not currently one of them. We are starting to look at the overall functionality of the IPad Safari browser in relation to RMLSweb, but in keeping our eye on the bigger picture it may be some time before you see it fully supported.

————-
Terry has returned to RMLS™ as the Help Desk Manager after a few years of working with other real estate related companies in the Portland Metro area. We’re happy to have him back!




New RMLSweb Feature: Links Available for City and County Names

Learn more about an area by clicking the links!

Recently, RMLSweb was updated with several new features. One of these features is the ability to view a city or county’s Web page by one simple click of the mouse. In client and agent reports, most city and county names are now links to local Web sites of municipalities for that area.

This can be useful if you have a client who currently lives in Ashland, Oregon, but is interested in buying a home in Portland, Oregon. After performing searches to find an appropriate listing that meets your client’s needs, you can email them a client report and they have the ability to also view the city or county’s Web page for more information.

By looking at the city or county’s Web page, your client can decide if that particular area would be a good fit for their needs. This new feature can also be used by agents who would like to learn more about a particular area in order to educate potential clients.

Take a look at the image below. This listing has links for both the city (Portland) and the county (Multnomah). These links will take the viewer to the official Web site for the city of Portland and to the Multnomah County home page.

How else have you used this new link feature?




New RMLSweb CMA Available Now!

The new, improved CMA report has arrived

The transformed RMLSweb CMA (Comparative Market Analysis) has a brand new look and feel, as well as a new location! In addition to an extensive remodel of CMA, RMLSweb also now contains a Radius Search and enhanced User Preferences. Creating a CMA has never been easier and yet offered so many customizable options to set your CMA apart from the rest!

Highlights of the CMA include:

1) Navigate forwards and backwards without losing data
2) Adding comparables via seven different methods (MLS Numbers, Radius Search, Map Search, Address Search, Advanced Search, MLS Number Search, Saved MLS Numbers)
3) Saving the CMA in progress
4) Printing to PDF, printing to your printer, or e-mail with the touch of a button
5) Reorder your comparables or the pages of your CMA report by dragging and dropping them into the order you desire
6) Incorporate properties that are in different categories (ex: Farms/Ranches + Lots/Lands)
7) Display your recommended price through a graph
8) Customize your report with pages dedicated to Company Information, your Resume, and/or color themes to match your office/team
9) Auto-populate subject property information with Tax ID or previous MLS #

For more information, print out our quick reference guide.

Want a trainer to come out to your office and demonstrate this enhanced functionality? Call our Training Manager, Kerry Meeuwsen at 503-872-8051 or e-mail kerry.m@rmls.com.




RMLSweb CMA Getting a Makeover in June!

The new, improved CMA report arrives soon

The transformed RMLSweb CMA (Comparative Market Analysis) will have a brand new look and feel, as well as a new location! In addition to an extensive remodel of CMA, RMLSweb will also contain a Radius Search and enhanced User Preferences. Creating a CMA has never been easier and yet offered so many customizable options to set your CMA apart from the rest!

Highlights of the CMA include:

1) Navigate forwards and backwards without losing data
2) Adding comparables via seven different methods (MLS Numbers, Radius Search, Map Search, Address Search, Advanced Search, MLS Number Search, Saved MLS Numbers)
3) Saving the CMA in progress
4) Printing to PDF, printing to your printer, or e-mail with the touch of a button
5) Reorder your comparables or the pages of your CMA report by dragging and dropping them into the order you desire
6) Incorporate properties that are in different categories (ex: Farms/Ranches + Lots/Lands)
7) Display your recommended price through a graph
8) Customize your report with pages dedicated to Company Information, your Resume, and/or color themes to match your office/team

To schedule a preview of the new CMA, contact Kerry Meeuwsen, the RMLS™ Training Manager, at (503) 872-8051 or kerry.m@rmls.com.




New Fields and Feature Options Coming Soon to the Listing Input Forms

RMLS™ will no longer be printing contracts or input forms

At RMLS™, we take your feedback very seriously. Every year the Realtors on our Forms Committee review your suggestions regarding changes to the listing contracts and input forms and make recommendations to the Board of Directors. This year they have identified several changes to the forms that will be in effect April 28, including several new feature options and a new field for Energy Efficiency.

In addition, the committee and the Board of Directors carefully reviewed the declining usage of the printed input forms and decided that in order to be more responsive to the real estate market in the future, we will only be publishing the input forms electronically from now on. Printed input forms will no longer be for sale starting on April 15. The electronic forms are available in several formats on RMLSweb:

  • Printable blank PDFs that you can fill in by hand. (If you use this method, you may want to purchase NCR paper from your local office supply store or EMAR so you don’t have to fill them out twice.)
  • e-Forms that can be filled in on your computer and printed out.
  • Print listing agreements from Listing Load.

If you prefer to have them professionally printed yourself, please email frontdesk@rmls.com for a copyright permission letter.

There will be no changes to the contracts or addendum forms at this time. However, we will not be reprinting them in the future. Starting April 15, you may purchase the printed contract pages and addendum forms at a special 2-for-1 rate while supplies last.
More information about the specific field and feature changes will be available shortly. Stay tuned!




Location, Location, Location: RMLSweb Statistics Have a New Home

New statistics menu makes spotting market trends easier

The RMLSweb statistical reports have moved from their previous location under Toolkit to a new Statistics menu on the navigation bar between Prospecting and Realtor Info.

In addition we have rewritten the Market Trends, Market Stats and Inventory reports to improve the searching and results of these reports. For example, Market Trends Report will now allow you to search up to 36 months back and will provide you with inventory accumulation and sale price percent change calculations.

Click the following links for more information about our enhancements to RMLSweb Statistics:

Statistics 101 – Establish Yourself As an Expert.

RMLSweb Statistical Calculations Definitions – The RMLS™ Guide to what statistics are captured and how they’re defined.

Want a trainer to come out to your office and demonstrate this enhanced functionality? Call your local RMLS™ office or e-mail training@rmls.com.




Updates to Statistical Features Coming Soon

New statistics menu makes spotting market trends easier

Keep an eye out for updates to statistical features on RMLSweb. The changes will combine most statistical reports into a new Statistics menu on the RMLSweb Navigation Bar. In addition we have rewritten the Market Trends, Market Stats and Inventory reports to improve the searching and reporting of these reports.

For example, Market Trends Report will now allow you to search up to 36 months back and will provide you with inventory accumulation and sale price percent change calculations.

Want to learn more about these new reports? Call our Training Manager, Kerry Meeuwsen at 503-872-8051.




Guest Post: How Does a Subscriber Request Become an RMLSweb Feature?

By Jasmine Ruthdotter, RMLS™ Project Manager

Most software companies have a way users can request changes or offer feedback about system usability. In RMLSweb, we ask subscribers to click on Toolkit and select Questions/Comments. But what exactly happens when you click our Submit button?

All requests are initially reviewed by a technician at our Help Desk. The primary reviewer asks themselves the following questions:

  • Is immediate help needed?
  • Is this a bug?
  • Is this a change/enhancement?

If the answer to this last question is yes we add a ‘subscriber enhancement request’ to a spreadsheet for further review.
Remember that Schoolhouse Rocks, How a Bill Becomes Law cartoon? In it, the bill gets debated in committee. In RMLS™ requests are reviewed by our internal Enhancement Committee. Request frequency, level of complexity, and overall system impact are some items considered.

Sometimes the request is passed along to RMLS™ Forms or Rules and Regulations committees. Sometimes they are passed along to the RMLS™ Board of Directors. Whatever the decision, we inform the requester of our next steps.

In the end some bills become law and some subscriber requests become features. When a green light is given, we add the request to our task tracking software and programmers begin coding. After the new feature is tested and materials are created to describe the change, it is released for our subscribers to use on RMLSweb.

How many features get released every year? We track what is released in document #1030 Deployment History and we outline future features in #1040 Future Enhancements.

So, if you find yourself thinking I wish the MLS could do this or wouldn’t it be nice if RMLSweb did that, scroll over Toolkit, click on Questions/Comments and start typing. We are here to respond.

Jasmine Ruthdotter works as Project Manager for RMLS™. She oversees reporting of cross-departmental projects for RMLS™ which includes Board of Director approved projects and internal projects that increase efficiency and improve productivity.