Here we go again! RMLS celebrates another year working hard for thousands of subscribers across Oregon and Southwest Washington by presenting an annual collection of numbers. These numbers show just how much RMLS has supported real estate activity over the course of 2020. We hope you enjoyed journeying along with us.

Compare the numbers below with the same from prior years and see how we’ve grown!

RMLSweb
Number of times subscribers logged in to RMLSweb: 1,920,055
Photos uploaded to listings: 1,939,599
Number of new prospect profiles created: 75,157
All residential properties listed for sale: 71,940
All residential properties sold: 61,350
Median sold price of homes listed: $397,000
Total dollar volume of homes sold: $27,089,173,000
Reports viewed: 11,929,621

RMLS Subscribers
RMLS subscribers as of December 2020: 14,894
New RMLS subscribers (compared to December 2019): +370
Increase in subscribers, above: +2.5%
Subscribers who attended training: 9,326 via 892 individual classes
Number of calls to the RMLS Help Desk: 19,846 calls

Number of Bug Reports: 8,821
Number of Help Desk chats: 5642
Number of incidents reported using the “Report Issue” button: 5387
CE hours distributed by RMLS™ at no cost to subscribers: 664

Social Media
RMLS followers on Facebook (as of December 31): 5,832
RMLS followers on Twitter (as of December 31): 2,826

RMLS regularly compiles plenty of other numbers as well! In addition to publishing Market Action each month, we have statistical summaries available on RMLSweb with information dating back several years.

We love numbers here at RMLS, and hope you find this data as fun and interesting as we do.

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In March 2020 our team handled 326 phone calls.

We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.

HOT TOPICS

Please remember to check state and local policies regarding showings, since several new policies, rules and regulations, and business best practices have been rolled out in recent weeks.

Please also check the listing for special accommodation requests or notes from the home seller or seller’s agent prior to scheduling a showing.

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee reviewed 1 case in March 2020 that resulted in $100.00 in fines.

• 5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.

INFORMAL VIOLATIONS

In March 2020, RMLS™ Data Accuracy staff reviewed 34,158 listings in addition to the 483 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,041 violation notices and 1,601 courtesy notices were sent out.

Following are the courtesy notifications sent to RMLS™ subscribers in March 2020:

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In February 2020 our team handled 263 phone calls.

We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.

HOT TOPICS

As the weather gets warmer and business begins to heat up it is a good time to remind everyone that it is not okay to solicit listings that are under contract. Section 5.1.v of the Rules and Regulations states:

For solicitation of a listing under contract (i.e.: Active (ACT), Bumpable  Buyer (BMP), Short Sale Pending (SSP), Pending (PEN), Pending Lease Option (POP), Withdrawn (WTH), or Coming Soon‐No Showing (CSN)), 
a fine of up to Two Thousand Five Hundred Dollars ($2,500), in an amount to be determined by the RMLS™ Rules and Regulations Committee. 

So please, if you see a listing has cancelled or expired recently, check to make sure that it is has not been relisted by the Seller’s Agent. This will save everyone some frustration and allow you to focus on profitable activities.

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee reviewed 6 cases in February 2020 that resulted in $7,750 in fines.

• 5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.
• 5.1.l – Unauthorized use of lockbox system: A buyer’s agent entered a listing that was in pending (PEN) status.
• 5.1.l – Unauthorized use of lockbox system: A buyer’s agent gave a lockbox code to their buyer without being present.
• 5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.
• 5.1.l – Unauthorized use of lockbox system: A buyer’s agent gave a lockbox code to their buyer without being present.
• 5.1.s – Marketing of a Listing Prior to RMLS™ Publication: A Seller’s Agent was found to be marketing a listing prior to publishing it as active (ACT) in the MLS.

INFORMAL VIOLATIONS

In February 2020, RMLS™ Data Accuracy staff reviewed 20,938 listings in addition to the 426 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,041 violation notices and 1,601 courtesy notices were sent out.

Following are the courtesy notifications sent to RMLS™ subscribers in February 2020:

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In December 2019 our team handled 195 phone calls.

We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.

HOT TOPICS

As winter moves into spring and the volume of new listings starts to increase remember that personal promotion on video and virtual tours are a violation of the RMLS™ Rules and Regulations. Any video or virtual tour that is linked on your listing must be devoid of any identifying personal and brokerage information. This means that the tour(s) themselves cannot have any identifying personal promotion information. If you have a video or virtual tour that is branded with personal promotion, you can post it on your own personal website.

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee reviewed three formal violations in December for a total of $1,750.00 in fines.

• 5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.
• 5.1.l – Unauthorized use of lockbox system: A buyer’s agent gave a lockbox access code to their buyer.
• 5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.

INFORMAL VIOLATIONS

In December 2019, RMLS™ Data Accuracy staff reviewed 24,823 listings in addition to the 384 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 810 violation notices and 1,459 courtesy notices were sent out.

Following are the courtesy notifications sent to RMLS™ subscribers in December 2019:

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

Here we go again! RMLS™ celebrates another year working hard for thousands of subscribers across Oregon and Southwest Washington by presenting an annual collection of numbers. These numbers show just how much RMLS™ has supported real estate activity over the course of 2019. We hope you enjoyed journeying along with us.

Compare the numbers below with the same from prior years and see how we’ve grown!

RMLSweb
Number of times subscribers logged in to RMLSweb: 1,723,212
Photos uploaded to listings: 2,033,235
Number of new prospect profiles created: 66,667
All residential properties listed for sale: 77,296
All residential properties sold: 57,475
Median sold price of homes listed: $365,000
Total dollar volume of homes sold: $23,224,875,000
Reports viewed: 8,148,542

RMLS™ Subscribers
RMLS™ subscribers as of December 2019: 14,524
New RMLS™ subscribers (compared to December 2018): 35
Increase in subscribers, above: +0.24
Subscribers who attended training: 3,331
Number of calls to the RMLS™ Help Desk: 24,382
Number of Help Desk chats: 5,595
Number of incidents reported using the “Report Issue” button: 5,715
CE hours distributed by RMLS™ at no cost to subscribers: 1,742
Total attendance at RMLS™ training events: 3,652

Social Media
RMLS™ followers on Facebook (December 31st): 4,361
RMLS™ followers on Twitter (December 31st): 2,940

RMLS™ regularly compiles plenty of other numbers as well! In addition to publishing Market Action each month, we have statistical summaries available on RMLSweb with information dating back several years.

We love numbers here at RMLS™, and hope you find this data as fun and interesting as we do.

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In November 2019 our team handled 205 phone calls.

We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.

HOT TOPICS

This fall we have heard some concerns regarding buyers agents potentially giving out SentriLock codes when they are unable to be present at a showing. As a reminder this is a violation and it is never okay for a buyers agent to give a lockbox code to anyone for any reason. If you are unable to be present with your buyer please arrange for someone else to show the property or reschedule the showing.

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not review any formal violations in November as they did not meet.

INFORMAL VIOLATIONS

In November 2019, RMLS™ Data Accuracy staff reviewed 27,010 listings in addition to the 405 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,029 violation notices and 1,774 courtesy notices were sent out.

Following are the courtesy notifications sent to RMLS™ subscribers in November 2019:

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

This Week’s Lockbox Activity

For the week of November 4-10, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased again last week Washington and increased in Oregon.

For a larger version of each chart, visit the RMLS™ photostream on Flickr.

This Week’s Lockbox Activity

For the week of October 28-November 3, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased again last week in both Oregon and Washington.

For a larger version of each chart, visit the RMLS™ photostream on Flickr.

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In October 2019 our team handled 205 phone calls.

We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.

HOT TOPICS

October saw an increase of accidental status changes on listings. In some cases, the Seller’s Agent accidentally changed the status to Bumpable Buyer (BMP) shortly after publishing the listing in RMLSweb. Each status change results in a history record being created, and when a status change occurs accidentally, this can potentially cause confusion for other subscribers. If you navigate to the status change module in Listing Load by accident and do not wish to change the status of your listing, simply press the “Cancel” button.

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not review any formal violations in October as they did not meet.

INFORMAL VIOLATIONS

In October 2019, RMLS™ Data Accuracy staff reviewed 17,579 listings in addition to the 406 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,098 violation notices and 1,282 courtesy notices were sent out.

Following are the courtesy notifications sent to RMLS™ subscribers in October 2019:

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

This Week’s Lockbox Activity

For the week of October 21-27, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased last week in both Oregon and Washington.

For a larger version of each chart, visit the RMLS™ photostream on Flickr.