{"id":11443,"date":"2019-01-24T16:00:21","date_gmt":"2019-01-25T00:00:21","guid":{"rendered":"http:\/\/rmlscentral.com\/?p=11443"},"modified":"2019-01-24T12:51:02","modified_gmt":"2019-01-24T20:51:02","slug":"stumped-by-single-key-found-some-nxts-ask-technical-terry","status":"publish","type":"post","link":"https:\/\/rmlscentral.com\/v1\/2019\/01\/24\/stumped-by-single-key-found-some-nxts-ask-technical-terry\/","title":{"rendered":"Stumped by Single Key, Found Some NXTs: Ask Technical Terry"},"content":{"rendered":"<div class=\"pdfprnt-buttons pdfprnt-buttons-post pdfprnt-top-right\"><a href=\"https:\/\/rmlscentral.com\/v1\/wp-json\/wp\/v2\/posts\/11443?print=pdf\" class=\"pdfprnt-button pdfprnt-button-pdf\" target=\"_blank\"><img src=\"https:\/\/rmlscentral.com\/v1wp-content\/plugins\/pdf-print\/images\/pdf.png\" alt=\"image_pdf\" title=\"View PDF\" \/><\/a><a href=\"https:\/\/rmlscentral.com\/v1\/wp-json\/wp\/v2\/posts\/11443?print=print\" class=\"pdfprnt-button pdfprnt-button-print\" target=\"_blank\"><img src=\"https:\/\/rmlscentral.com\/v1wp-content\/plugins\/pdf-print\/images\/print.png\" alt=\"image_print\" title=\"Print Content\" \/><\/a><\/div>\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"353\" height=\"403\" src=\"http:\/\/rmlscentral.com\/wp-content\/uploads\/2015\/07\/AskTechnicalTerry.jpg\" alt=\"\" class=\"wp-image-8566\" srcset=\"https:\/\/rmlscentral.com\/v1\/wp-content\/uploads\/2015\/07\/AskTechnicalTerry.jpg 353w, https:\/\/rmlscentral.com\/v1\/wp-content\/uploads\/2015\/07\/AskTechnicalTerry-263x300.jpg 263w\" sizes=\"(max-width: 353px) 100vw, 353px\" \/><\/figure><\/div>\n\n\n\n<p style=\"text-align:left\"><em><a rel=\"noreferrer noopener\" href=\"http:\/\/rmlscentral.com\/tag\/ask-technical-terry\/\" target=\"_blank\">Ask Technical Terry<\/a> is a series RMLS&#x2122; aims to offer once a month. RMLS&#x2122; subscribers will drive the content\u2014submit any question about RMLS&#x2122; to Technical Terry in the comments or by emailing communications@rmls.com. Don\u2019t be shy\u2014we won\u2019t identify you by name.<\/em><\/p>\n\n\n\n<p><strong>Dear Technical Terry:<\/strong><\/p>\n\n\n\n<p><strong>I am loving the new Bluetooth lockboxes! The conversion ran smooth as silk and I&#8217;ve had no issues whatsoever with accessing the new boxes. I do, however, have some concern about the new &#8220;single key&#8221; policy that allows me to use ONLY SentriSmart&#x2122; OR my SentriCard\u00ae each day. What is the rationale for that policy?<\/strong><\/p>\n\n\n\n<p><strong>Concerned in Coquille<\/strong><\/p>\n\n\n\n<p>Hello CC:<\/p>\n\n\n\n<p>I&#8217;m glad to hear your SentriLock conversion experience went smoothly\u2014they really are a fantastic company to work with!<\/p>\n\n\n\n<p>About single key: the RMLS&#x2122; board had become very concerned about the amount of SentriLock key access violations being reported and discussed on social media. These reports are not unique to our market, so SentriLock had been working on the single key concept to tighten up lockbox access misuse for some time. One of the <em>key <\/em>events that lead to the board deciding to move to single key was the report of a RMLS&#x2122; subscriber updating their SentriCard\u00ae then giving it to their assistant to use while the subscriber used SentriSmart&#x2122; for the day. Clearly a violation of the RMLS&#x2122; Rules and Regulations!<\/p>\n\n\n\n<p>Here&#8217;s what you need to know about the single key process:<\/p>\n\n\n\n<ul><li>Once SentriSmart&#x2122; is opened on your cell phone, that becomes your key for the day.<\/li><li>SentriSmart&#x2122; provides you with a complete set of lockbox management tools, so it is the preferred method for accessing the SentriLock system.<\/li><li>If SentriSmart&#x2122; is your preferred method for using SentriLock, <strong>do not<\/strong> keep your SentriCard\u00ae in the desktop reader or RAD. The SentriCard may update overnight, leaving you unable to use SentriSmart&#x2122; the remainder of that day.<\/li><li>Keeping your SentriCard\u00ae in your wallet or bag is highly recommended\u2014it can become your key for the day either if SentriSmart&#x2122; or your phone stop working.<\/li><li>If SentriSmart&#x2122; or your phone stop working after the app has been opened for the day, you can still get an update code from SentriLock for your SentriCard\u00ae and use it for the rest of the day. Just contact SentriLock using the phone number on the back of your SentriCard\u00ae.<\/li><li>Keep in mind that if you update your SentriCard\u00ae after 4:00 PM Pacific, it will be your designated key for the following day as well.<\/li><\/ul>\n\n\n\n<p>The bottom line is that the single key concept was implemented to provide additional security and tighten up the potential for misuse of the SentriLock system by unauthorized users. All you really need to remember is to open the app on your phone prior to going out to show properties for the day AND keep your SentriCard\u00ae on hand just in case as a backup.<\/p>\n\n\n\n<p>Technical Terry<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Dear Technical Terry,<\/strong><\/p>\n\n\n\n<p><strong>Oh NO! This weekend I was <a href=\"https:\/\/www.thespruce.com\/the-konmari-method-4138610\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"KonMari-ing (opens in a new tab)\">KonMari-ing<\/a> my garage, and I found <\/strong><em><strong>four more<\/strong><\/em><strong> NXT lockboxes! (Let me tell you, these things do not spark joy.) Can I still turn them in for Bluetooth lockboxes? What are my options here?<\/strong><\/p>\n\n\n\n<p><strong>Decluttering in Damascus<\/strong><\/p>\n\n\n\n<p>Dear DD:<\/p>\n\n\n\n<p>Great question, and just in time! Once you thank those lockboxes for their service to your real estate business, head to your local RMLS&#x2122; office with them. We can still upgrade NXT lockboxes to the newer Bluetooth model\u2014at no cost to you\u2014before Friday, February 1st. Hurry in, you don&#8217;t have much time left!<\/p>\n\n\n\n<p>Technical Terry<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Don&#8217;t understand SentriLock&#8217;s single key system? Still need to exchange some NXT lockboxes? Ask Technical Terry helps two subscribers out.<\/p>\n","protected":false},"author":1,"featured_media":8566,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":"","spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[369],"tags":[458],"series":[],"episode_featured_image":"https:\/\/rmlscentral.com\/v1\/wp-content\/uploads\/2015\/07\/AskTechnicalTerry.jpg","episode_player_image":"https:\/\/rmlscentral.com\/v1\/wp-content\/plugins\/seriously-simple-podcasting\/assets\/images\/no-album-art.png","download_link":false,"player_link":false,"audio_player":false,"episode_data":{"playerMode":"dark","subscribeUrls":{"apple_podcasts":{"key":"apple_podcasts","url":"","label":"Apple Podcasts","icon":"apple-podcasts.png"},"google_play":{"key":"google_play","url":"https:\/\/play.google.com\/music\/m\/Iinki5xppiud4zt7r4evlggzzcy?t=Real_Talk_with_RMLS","label":"Google Play","icon":"google-play.png"},"google_podcasts":{"key":"google_podcasts","url":"","label":"Google Podcasts","icon":"google-podcasts.png"}},"rssFeedUrl":"https:\/\/rmlscentral.com\/v1\/feed\/podcast","embedCode":"<blockquote class=\"wp-embedded-content\"><a href=\"https:\/\/rmlscentral.com\/v1\/2019\/01\/24\/stumped-by-single-key-found-some-nxts-ask-technical-terry\/\">Stumped by Single Key, Found Some NXTs: Ask Technical Terry<\/a><\/blockquote>\n<script type='text\/javascript'>\n<!--\/\/--><![CDATA[\/\/><!--\n\t\t\/*! 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