{"id":9972,"date":"2017-04-14T12:00:53","date_gmt":"2017-04-14T19:00:53","guid":{"rendered":"http:\/\/rmlscentral.com\/?p=9972"},"modified":"2017-04-24T14:16:18","modified_gmt":"2017-04-24T21:16:18","slug":"the-importance-of-showing-instructions-on-rmlsweb","status":"publish","type":"post","link":"https:\/\/rmlscentral.com\/v1\/2017\/04\/14\/the-importance-of-showing-instructions-on-rmlsweb\/","title":{"rendered":"The Importance of Showing Instructions on RMLSweb<\/i>"},"content":{"rendered":"
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REALTORS\u00ae have a lot of details to juggle in their daily lives, and in a hot real estate market, showing instructions probably aren’t on the top of your priority list. Even so, a hot market means it’s of utmost importance to provide detailed showing instructions if you’re listing a property, or abide by the instructions when showing a property to prospective clients.<\/p>\n

Are you doing the best by your clients and your colleagues’ clients? RMLS\u2122 has compiled a list of ways to make sure you’re doing the very best you can regarding showing instructions.<\/p>\n

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LISTING AGENTS<\/strong><\/p>\n

\u2022 Provide thorough showing information in the listing so other subscribers may easily conduct a showing<\/strong>. We understand it’s tempting to get a listing up quickly, thinking you’ll fix it later, but this may set your colleagues and clients up for some unpleasant interactions.<\/p>\n

\u2022 Think about the hours your lockbox can be opened<\/strong>. Default lockbox hours on RMLS\u2122 SentriLock lockboxes is 8am-9pm Pacific time. Did you change these default hours when the lockbox was on a prior listing? Would you like to customize your lockbox to only be accessible during a different timeframe? You can change lockbox hours yourself<\/a> or call the RMLS\u2122 Help Desk for assistance.<\/p>\n

\u2022 Put yourself in the showing agent’s shoes.<\/strong> Double-check the showing instructions are accurate and that an agent showing the property has what they need to follow the instructions. If a listing instructs agents to call the owner first, the homeowner’s phone number should be included on the listing. Showing information may be included in any of the following fields: Private Remarks, Occupied By, Lockbox\/Location\/Combo, Showing Hours, Showing Instructions (aka Show), Owner\/Phone, or Tenant\/Phone.<\/p>\n

\u2022 Do you need to restrict access to a listing?<\/strong> If so, consider using a Call Before Showing (CBS) code<\/a> to access a lockbox.<\/p>\n

\u2022 Make your CALL-LA instructions crystal clear.<\/strong> Use the private remarks to clarify if showing agents should make contact for instructions or just leave a message that they will be showing the property.<\/p>\n

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SHOWING AGENTS<\/strong><\/p>\n

\u2022 Check the current listing status to avoid a violation of the RMLS\u2122 Rules and Regulations.<\/strong> Before showing any property, double-check the listing’s current status. If you enter a property in Pending (PEN) status without the permission of the listing agent or owner, you could face unpleasant repercussions! Entering a property in Pending (PEN) status is against the RMLS\u2122 Rules and Regulations<\/a> (see Sections 5.1 and 7.1)<\/p>\n

\u2022 Read\u2014and follow\u2014showing instructions.<\/strong> While you’re in RMLSweb<\/em> checking the listing’s current status, thoroughly review the showing instructions detailed on the listing. RMLS\u2122 regularly receives reports of embarrassing situations, negative feelings, and potential rules violations when subscribers don’t pay close attention to instructions. Instructions or pieces of information could be found in any or all of the following listing fields: Private Remarks, Occupied By, Lockbox\/Location\/Combo, Showing Hours, Showing Instructions (aka Show), Owner\/Phone, or Tenant\/Phone.<\/p>\n

\u2022 Use RPR Mobile\u2122 and HomeSpotter to access listing information in the field.<\/strong> Listing data can be easily accessed in the field via HomeSpotter or RPR Mobile\u2122. If you’re not already using both these apps, they’ll make showings easier, so get to it\u2014find out more about RPR Mobile\u2122<\/a> then read about HomeSpotter<\/a> and download them today!<\/p>\n

\u2022 Trust your gut.<\/strong> If you arrive at a scheduled showing and something is off\u2014an aggressive pet is loose in the house, minors are home alone, or a band of squatters is camped on the front lawn\u2014consider rescheduling the showing.<\/p>\n

 <\/p>\n

EVERYONE<\/strong><\/p>\n

\u2022 Know the difference between CALL1ST versus CALL-LA!<\/strong> If a listing says to call first in the showing instructions, call the owner\/seller. If there is no answer, leave a message informing them you will be showing their property. If CALL-LA is in the showing instructions, check the remarks for further information and call the listing agent for further instruction before<\/em> showing the property.<\/p>\n

\u2022 Don’t enter listed properties in Pending (PEN) status!<\/strong> (Have we mentioned that one yet?) Check the status of the listing as well as the showing instructions just before entering the property, whether or not the property is occupied. It’s a RMLS\u2122 Rules and Regulations<\/a> violation if you don’t (see Sections 5.1 and 7.1)!<\/p>\n

We realize that honest mistakes happen out in the field, but taking more time to be mindful about showing instructions can stop unpleasant situations\u2014with clients or colleagues\u2014before they happen.<\/p>\n","protected":false},"excerpt":{"rendered":"

Do the right thing by your clients and colleagues: take care to communicate and interpret showing instructions correctly!<\/p>\n","protected":false},"author":2,"featured_media":6915,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":"","spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[26,369],"tags":[311],"series":[],"episode_featured_image":"https:\/\/rmlscentral.com\/v1\/wp-content\/uploads\/2013\/11\/SentriLockBoxatDoorSM.jpg","episode_player_image":"https:\/\/rmlscentral.com\/v1\/wp-content\/plugins\/seriously-simple-podcasting\/assets\/images\/no-album-art.png","download_link":false,"player_link":false,"audio_player":false,"episode_data":{"playerMode":"dark","subscribeUrls":{"apple_podcasts":{"key":"apple_podcasts","url":"","label":"Apple Podcasts","icon":"apple-podcasts.png"},"google_play":{"key":"google_play","url":"https:\/\/play.google.com\/music\/m\/Iinki5xppiud4zt7r4evlggzzcy?t=Real_Talk_with_RMLS","label":"Google Play","icon":"google-play.png"},"google_podcasts":{"key":"google_podcasts","url":"","label":"Google Podcasts","icon":"google-podcasts.png"}},"rssFeedUrl":"https:\/\/rmlscentral.com\/v1\/feed\/podcast","embedCode":"

The Importance of Showing Instructions on RMLSweb<\/i><\/a><\/blockquote>\n