This Week’s Lockbox Activity
For the week of May 30-June 5, 2016, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. This week, activity decreased again in both Oregon and Washington.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
This Week’s Lockbox Activity
For the week of May 23-29, 2016, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased in both Oregon and Washington this week.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
This Week’s Lockbox Activity
For the week of May 16-22, 2016, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity increased in both Oregon and Washington this week.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
Meet My.RMLS.com.
RMLS™ will soon introduce this all-new payment system on RMLSweb—but the rollout will be a bit more gradual than originally reported in order to make the transition less disruptive to RMLS™ subscribers.
Instead of rolling out the new system in full on Tuesday, RMLS™ subscribers will have a week (May 24-May 30) to sort out their new login credentials. Beginning May 24, RMLSweb will offer subscribers the option of logging in with their existing RMLSweb credentials OR by using their email address and password.
IMPORTANT: Verify Your Login Information This Week
Beginning Tuesday, May 24th, subscribers are highly encouraged to log in to My.RMLS.com using their new login credentials to verify their information. Users will need to log in using the email address associated with their account and their existing RMLSweb password (Private ID). Once logged in, the system will require a password change.
The email address for logging in will be the one most recently specified in the Association Email address on Internet Member Services. RMLS™ recently sent an email to current subscribers about verifying/changing this address in preparation for this system change.
RMLS™ subscribers who do not verify their login credentials on My.RMLS.com before Tuesday, May 31st risk experiencing disruption to their business once the new system is live.
Full Rollout on Tuesday, May 31st
At approximately 9am on Tuesday, May 31st, the login screen for RMLSweb will change. All RMLS™ subscribers will log in using their email address and password as verified the previous week on My.RMLS.com.
Due to these changes, RMLS™ billing for the third quarter will take place a week later than usual. Bills will still be due on June 25th.
As always, users experiencing difficulties with verifying their information on My.RMLS.com or just unable to log in should contact the RMLS™ Help Desk at (503) 872-8002 for assistance.
Big transitions can be difficult and result in longer wait times. RMLS™ staff have been trained for this transition and will do their best to assist subscribers quickly. RMLS™ thanks subscribers for their patience during this transition.
UPDATE (May 27, 2016):
Due to some technical issues experienced by users this week, RMLS™ will be delaying the roll-out of the new RMLSweb login screen. RMLS™ subscribers, watch the RMLSweb desktop page this week for the latest developments.
This Week’s Lockbox Activity
For the week of May 9-15, 2016, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased in both Oregon and Washington this week.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
This Week’s Lockbox Activity
For the week of May 2-8, 2016, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity increased in both Oregon and Washington this week.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
This Week’s Lockbox Activity
For the week of April 25-May 1, 2016, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity increased in Washington but decreased in Oregon this week.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
This Week’s Lockbox Activity
For the week of April 18-24, 2016, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased in both Oregon and Washington this week.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.
A big transition is on the horizon for subscribers when RMLS™ changes its billing and subscriber management system. This change—which we anticipate will take place in late May—will affect every single RMLS™ subscriber, but each person will be impacted a little differently. Take note of the following changes:
A New Approach to Logging In
All RMLS™ subscribers will have a different login name and see a different login screen when accessing RMLSweb. The email address that appears on the RMLSweb roster will now be your user name. (Subscribers with licenses in both Oregon and Washington will have one login and password like everyone else.)
This means subscribers should log in to RMLSweb before May 13th to confirm their email address. Access User Preferences on RMLSweb and confirm the email address that appears in the RMLSweb Contact Email field—that email address is what your new login will be once the transition happens. (See update below.)
Due to account security, RMLS™ staff will be unable to help subscribers who have lost their password in this new system. Instead, the login screen will feature a password reset link.
One Call Does It All
Contacting RMLS™ can involve a transfer from department to department. A centralized system means callers should be able to take care of multiple needs in just one stop. Subscribers will be able to manage more account information on RMLSweb as well, meaning less of a need to wait until a particular office is open to take care of a pressing issue.
Billing and Payments: You’re In Control
Changing this system will give subscribers access to more billing and payment options. One perk of this higher-security system: RMLS™ will now be able to accept ACH, eChecks, and checks by phone for payment!
Subscribers will be able to directly manage email address(es) where bills are sent. Have a personal assistant or accountant? No problem! They both need a copy of your bill? Also no problem! You’re in control of how bills from RMLS™ are routed.
RMLS™ subscribers will also be able to manage personal assistant accounts online rather than contacting RMLS™.
However, RMLS™ subscribers enrolled in the auto-pay program will need to re-enroll. RMLS™ will contact subscribers once the systems are in place to re-enroll in auto-pay—keep an eye out in the coming weeks. Everyone will receive a bill on June 1st unless there is a credit balance on the account.
Smoother Event Registration
Attending a RMLS™ Broker Education Series (BES) event or trade fair? Registration will be handled using this new subscriber management system. RMLS™ staff will be able to register subscribers for classes, as well as modify or cancel event registrations.
Changing a system that is such an integral part of RMLSweb is no small task, but it was a long-needed change, and we’re all in this together. RMLS™ staff will receive training to ensure a smooth transition and ease subscribers through the process.
RMLS™ will soon reach out to smaller groups of subscribers via email about other more specific changes. Continue to watch RMLScentral and the RMLSweb desktop for updates in the coming weeks.
UPDATE (May 9, 2016):
Subscribers should still log in to RMLSweb before May 13th to confirm their email address, but the email address used for the new system will be the Association Email address listed in Internet Member Services (IMS) instead of the RMLSweb Contact Email field. Contact the RMLS™ Help Desk at (503) 872-8002 if you need assistance making this change.
This Week’s Lockbox Activity
For the week of April 11-17, 2016, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity rose in both Oregon and Washington this week.
For a larger version of each chart, visit the RMLS™ photostream on Flickr.