RMLS Rules Roundup for September 2021


The Rules Roundup provides a monthly accounting of RMLS rules violations and courtesy notifications. Our Data Accuracy team manages all reports of property listing errors, tracking 34 specific issues outlined in the RMLS Rules and Regulations, and is responsible for addressing subscriber questions and concerns regarding listing accuracy whether those are submitted via the “Report Issue” button on a listing, through email, or by phone. When there are increases in specific violation types, we often place notifications on RMLSweb in order to alert subscribers so that they can avoid violations.


Every month we send more courtesy notices than we do violation notices by a fairly wide margin. The top two most sent notices every month are reminders to let our subscribers know that their listing is going to expire soon and that their listing is still in pending (PEN) status.

We understand that life can be hectic, and we want to make sure that you are aware of what is happening with your listings. Year-to-date we have sent 10,054 notices, split nearly evenly between the two categories. In contrast, the top two violation notices, Missing Tax ID, and Incorrect or Missing Information, have combined for 5,045 total year-to-date.


The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.

The committee reviewed 2 cases in September 2021.

The committee reviewed one case in June 2021 that resulted in fines totaling $2,700.00.

  • 5.1.l – Unauthorized use of lockbox system: A Buyer’s Agent gave keys to a listing to the buyer prior to closing and then left them there.
  • 5.1.q – Availability for Showing: A Seller’s Agent did not make a listing available for showing.


In September 2021, the RMLS Data Accuracy staff reviewed 28,796 listings in addition to the 449 notices sent through the “Report Issue” button on RMLSweb. Of the items reviewed, 1,220 violation notices and 1,577 courtesy notices were sent out. In addition, our team handled 416 phone calls.

Category September
Missing Tax ID 370
Incorrect or Missing Information 141
Missing School 132
Personal Promotion 131
Missing Owner Name 61
Incorrect Status 56
No Showings 55
Duplicate Listing 55
Is Property a Condo 43
Property Condition 35
Incorrect First Photo 32
Incorrect Property Type 31
Listing Input in Incorrect MLS area 21
Inaccurate Lot Size 17
Missing Condo Unit Number 16
Partial Bathrooms 5+ 12
Conditions to Compensation 9
City Unknown 1
Missing SQFT by Level 1

The following are the courtesy notifications sent to RMLS subscribers in September 2021:

Category September
Listing is Set to Expire 649
Listing Still Pending 451
Multiple Owner Names in First Field 290
Listing Status Changed from PEN to SLD > 24 hours 104
New Listing Input Over 24 Hours 51
Listing Still in OMS, Public Records Indicate SLD 32

Questions about RMLS Rules and Regulations or the accuracy of specific listings can be directed to the RMLS Data Accuracy department at dataaccuracy@rmls.com or 503.395.1916.