The Rules Roundup provides a monthly accounting of RMLS rules violations and courtesy notifications. Our Data Accuracy team manages all reports of property listing errors, tracking 27 specific issues outlined in the RMLS Rules and Regulations, and is responsible for addressing subscriber questions and concerns regarding listing accuracy.


RMLS staff utilize software to flag certain words that may indicate HUD violations. It is important to note that receiving a violation with flagged HUD wording does not necessarily mean that listing has a fair housing violation.

We err on the side of caution and follow the best practices laid out by the Fair Housing Coalition of Oregon to prevent potential violations, thereby protecting ourselves and our subscribers.

“Oregon’s laws protect people from being treated differently because of your: race, color, religion, sex, national origin, whether or not you have kids, disability (also: source of income, domestic violence survivors, marital status, sexual orientation, and gender identity).”

Here are the best practices we follow:

Describe the home and not the people who will live there

  • This means avoid any attempts to sell a “lifestyle” or assume the characteristics of the person who will be potentially buying the home. This is a slippery slope and unfair to assume that you know what type of person would be interested in the home you are marketing.
  • Homes should be marketed using the characteristics and features of the home to attract people interested in those things.

Avoid advertising tactics that could be perceived as “steering” or targeting

  • According to the National Association of REALTORS®, steering is the practice of influencing a buyer’s choice of communities based upon one of the protected characteristics under the Fair Housing Act, which are race, color, religion, gender, disability, familial status, or national origin.
  • A common example we often see is highlighting a specific church or religious organization near the home.

Be cognizant of advertising that could be perceived as “chilling”

  • An example of this would be using words like “exclusive,” “privileged,” and “elite” or words with similar meanings.
  • Focus on inclusive advertising and ask yourself if any groups or protected classifications are being unconsciously left out in your marketing or advertising.
  • Human models or renderings can be perceived as exclusionary, which is why we do not allow people in photos.


The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.

The committee reviewed no cases in May 2024.


The chart below shows violations that generated at least 15 instances in the past month. Some notable gains and decreases are noted below.

  • Duplicate Listings fell from 40 to 2.
  • Conditions to Compensate fell from 22 to 6.
  • Missing Owner Name fell from 207 to 9.
  • HUD went from 38 to 125.
  • Personal Promotion jumped from 130 to 175.

    Data Accuracy Department Statistics

    The gain or loss comparison displayed in the parenthesis is versus the previous month.

    • Listings Reviewed: 28,532 (+2,181)
    • Notices Sent: 2,353 (+288)
    • Violation Notices Received: 424 (+68)
    • Courtesy Notices Sent: 2,050 (+254)
    • Phone Calls Received: 577 (+10)

    How to Report Violations

    Subscribers have multiple options to report violations, including a Report Issue button on every RMLSweb listing. Subscribers can email our Data Accuracy team at or call them at 503.395.1916. When there are increases in specific violation types, we sometimes place notifications on RMLSweb.