RMLS™ Rules Roundup for April 2020

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The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In April 2020, our team handled 450 phone calls.

We tracked 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.

HOT TOPICS

Please remember to check state and local policies regarding showings, since several new policies, rules and regulations, and business best practices have been rolled out in recent weeks.

Please also check the listing for special accommodation requests or notes from the home seller or seller’s agent prior to scheduling a showing.

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not meet in April 2020 as there were no cases to review.

INFORMAL VIOLATIONS

In April 2020, RMLS™ Data Accuracy staff reviewed 26,993 listings in addition to the 347 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,337 violation notices and 1,875 courtesy notices were sent out.

CategoryApril
Missing Tax ID407
Personal Promotion337
Property Condition177
Incorrect or Missing Information102
Missing School57
Duplicate Listing50
Incorrect Property Type37
No Showings21
Missing or Incorrect 1st Photo21
Is Property a Condo14
Address Issues13
Incorrect Status9
Partial Bathrooms 5+8
Conditions to Compensation7
Listing Input in Incorrect MLS area5
Inaccurate Lot Size5
Duplicate Listing in Different Categories4
City Unknown4
HUD3
Missing Condo Unit Number1

The following are the courtesy notifications sent to RMLS™ subscribers in April 2020:

CategoryApril
Listing is Set to Expire943
Multiple Owner Names in First Field469
Listing Still Pending 377
New Listing Input Over 24 Hours 84
Listing Status Change over 24 Hours2

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

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2 Responses to “RMLS™ Rules Roundup for April 2020”

  1. Tricia B May 18, 2020 at 7:02 am #

    I believe most of those missing tax ID’s are due to new construction and obviously the #1 violation. Why don’t we have a “Proposed/New construction” listing input? This would provide the accurate verbiage in the tax ID and free up RMLS’s staff by approx. 300+ claims and processes.

  2. Larry Janson May 26, 2020 at 8:20 am #

    i reported more than 2 24 hour violations in the past and they never show in your stats

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