The Rules Roundup provides a monthly accounting of RMLS rules violations and courtesy notifications. Our Data Accuracy team manages all reports of property listing errors, tracking 34 specific issues outlined in the RMLS Rules and Regulations, and is responsible for addressing subscriber questions and concerns regarding listing accuracy whether those are submitted via the “Report Issue” button on a listing, through email, or by phone. When there are increases in specific violation types, we often place notifications on RMLSweb in order to alert subscribers so that they can avoid violations.


We are seeing a greater number of listings that are being entered and not able to be shown right away. As a reminder, if a listing has been entered into RMLS it must be available for showing unless it meets criteria laid out in rule 3.27 of the RMLS Rules and Regulations:

Availability for Showing. With the exception of Commercial Lease, Auction, and Coming Soon-No Showing listings, all active listings shall be available for showing immediately upon entry into the RMLS system, excluding listings which require all offers to be made contingent on interior inspection. Listings cannot restrict showing until a future date.

Though there may be valid reasons for your client to restrict showings, such as a renter occupying the property or the property being unsafe, but in cases like this agents should add a statement to the listing remarks that explains that all offers are contingent upon an interior inspection. It may be helpful to provide a brief explanation as to why showings are unavailable. If a home is simply not ready to be shown but you want to let people know it will available soon then publishing as Coming Soon-No Showing (CSN) would be appropriate. This allows other RMLS subscribers the chance to know about your listing so that they can share it with their clients while still affording your client up to 21 days to finish getting their home ready for showings.

It is also important to follow the showing instructions. As listing volume increases with the sunny weather, it can be easy to get excited and not double check the instructions before taking a client into a listing.


The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.

The committee reviewed one case in June 2021 that resulted in a fine of $250.00.

  • 5.1.l – Unauthorized use of lockbox system: A Buyer’s Agent did not follow showing instructions.


In June 2021, the RMLS Data Accuracy staff reviewed 35,446 listings in addition to the 505 notices sent through the “Report Issue” button on RMLSweb. Of the items reviewed, 1,380 violation notices and 2,065 courtesy notices were sent out. In addition, our team handled 515 phone calls.

Missing Tax ID350
Personal Promotion183
Missing School182
Incorrect or Missing Information143
No Showings133
Duplicate Listing69
Missing Owner Name48
Incorrect Status41
Incorrect First Photo40
Property Condition39
Incorrect Property Type38
Is Property a Condo36
Listing Input in Incorrect MLS area18
Inaccurate Lot Size14
Conditions to Compensation13
Address Issues9
Missing Condo Unit Number7
Partial Bathrooms 5+7
Duplicate Listing in Different Categories6
City Unknown2

The following are the courtesy notifications sent to RMLS subscribers in June 2021:

Listing Still Pending661
Listing is Set to Expire558
Multiple Owner Names in First Field354
Listing Status Changed from PEN to SLD > 24 hours331
Listing Still in OMS, Public Records Indicate SLD90
New Listing Input Over 24 Hours71

Questions about RMLS Rules and Regulations or the accuracy of specific listings can be directed to the RMLS Data Accuracy department at or 503.395.1916.