What’s Coming to RMLSweb: Coming Soon-No Showing Details


Coming Soon Real Estate Sign

RMLS™ subscribers who read our post from earlier this month no doubt have questions about the new status that will debut on RMLSweb in the coming months: Coming Soon-No Showing, or CSN. We’re ready to outline some key details, answer some questions, and talk about what this new status will mean for RMLSweb, listing forms, and subscribers.


The Coming Soon-No Showing (CSN) status is for short-term use. Subscribers may use CSN to prepare a listing for Active (ACT) status. The listing may be in CSN status for no longer than 21 days and must have a valid listing agreement as well as seller approval. CSN status will indicate the listing firm and seller(s) are preparing the property for sale and marketing before the listing becomes active on RMLSweb. As such, CSN will be considered an off-market status as the listing is not actively being marketed and is not ready to be shown. Affiliate subscribers will not be able to view listings that are in CSN status, nor will CSN listings be included in statistical searches and reports.


A listing agent will have the choice to publish a property as CSN. All required fields will still be required for a CSN listing and must follow all other input business rules. The required first photo will bear a watermark saying “Coming Soon-No Showings.” The Oregon and Washington listing contracts will be updated to allow seller(s) to choose between publishing the listing as ACT or CSN in RMLSweb or to exclude the property from the MLS.

Listings can stay in CSN status for up to 21 days. Listing Load will not allow a date further than 21 days in the future from being entered as the list date. If a listing agent submits a list date of fewer than 21 days in the future, the agent may extend the list date up until that 21st day—something that may come in handy if more time is needed to prep a property than was originally estimated.

The status of a CSN listing may be manually changed to ACT or WTH at any time during the 21 day period. When the list date is reached or the listing has been in the system for 21 days RMLSweb will automatically change the status of the listing to ACT at midnight. Once a listing is out of CSN status it cannot be reverted back, nor can properties that were once in CSN status be re-entered as a new CSN listing (exceptions: the property has expired or has been withdrawn for over 90 days; the property has been relisted with a new brokerage; or the property has been sold).

Open houses and broker tour offerings cannot be set up in Listing Load for a listing in CSN status. Listing View Count reports will still be available showing viewing counts from within RMLSweb, but Days on Market (DOM)/Cumulative Days on Market (CDOM) will not accrue while a listing is in CSN status.


CSN will not be included in the default status criteria when doing a new search—ACT and BMP will remain the two default statuses. CSN listings will be excluded from exported reports and consumer prospecting auto-emails. CSN can be searched with other statuses, included in a user’s watch list. CSN listings may be used to conduct a reverse prospect search or using Hotsheet. CSN listings are included in agent-only prospect notifications. CSN listing reports can be printed and emailed from RMLSweb, including client reports. The listings will state “no showings permitted” in showing instructions on agent reports, with the actual showing instructions hidden while in CSN status.


CSN listings will be excluded from data feeds, including but not limited to RMLS.com, Realtor.com, HomeSpotter, IDX, VOW, and broker specific feeds.


Listing agents will be able to submit the completed Authorization to Exclude from MLS Addendum directly into Listing Load on RMLSweb, eliminating the need to email or mail a copy to RMLS™. If a property is excluded, it will be for the full length of the listing contract, as the short-term option on the addendum will be eliminated. The property may be listed as active again once 30 days from the form’s expiration date have passed.


Changes will be made to the RMLS™ Rules and Regulations, and subscribers may view a redline version of these changes in advance of the project rollout.


14 Responses to “What’s Coming to RMLSweb: Coming Soon-No Showing Details”

  1. Rachel Richardson February 1, 2018 at 6:09 pm #

    Thank you so much.

  2. Ron Milligan February 5, 2018 at 2:11 pm #

    I didn’t see any mention of reverse prospecting a CSN status listing to other RMLS members. Would something like that be allowed or is the only allowable marketing truly just a sign and flyers in front of the home?

    Thanks for the update!

    • Christina Smestad February 9, 2018 at 1:45 pm #

      Hello Ron. The listing agent will be able to use a CSN listing to conduct a reverse prospect. However the intent was more about informing the seller(s) that they have found X number of prospects that may be looking for their home—not to market to agents with prospective matches. Marketing will be limited to RMLSweb and a sign and/or flyer at the property.

      • Ron Milligan February 9, 2018 at 2:13 pm #

        Got it. Thanks for clearing that up.

  3. Chris Dawkins February 5, 2018 at 5:20 pm #

    Is there a projected timeline for the roll out of the CSN status in RMLS?

    • Christina Smestad February 6, 2018 at 6:45 am #

      We are working to release CSN in early 2nd quarter.

  4. aimee virnig February 6, 2018 at 2:54 pm #

    Thanks for the heads up about this! Quick question…. if the goal is to have open access to all Realtors (which I appreciate) why wouldn’t you allow a broker tour for CSN listings? This can be published for all brokers. I have clients who for whatever reason might like to sell their house prior to going on the public market (divorce/kids at home/etc) and if that opportunity presented itself in a cooperating broker making an offer prior to going on the live/public RMLS it would be very appealing to them (this is one way that the Right to exclude is so helpful, in addition to letting us stage/photograph before going live). This seems like a very rigid way to market, and if the point is to get the work out that a listing is coming, but nobody can actually see it, then why do we even need to know that a listing is coming??

    • Kathryn Kreimer February 7, 2018 at 1:39 pm #

      Following! 😉
      Well said, Aimee, have been thinking the same! Feels like the sellers are being restricted by using a licensed realtor… How can CSN be used to really help our clients? Thank you!

    • Christina Smestad February 9, 2018 at 1:51 pm #

      Hi Aimee. The RMLS™ Board of Directors decided that no showings (including broker tours) would be permitted while a listing is in CSN status. This is how the status got the name Coming Soon-No Showing. The board’s reasoning: if a property can be shown to anyone, then it should be active in the MLS and exposed to everyone in the marketplace. The benefit of the CSN status is that it allows a listing agent to give notice to RMLS™ subscribers that a property will be available soon, and when they can expect it to be available for showings. Buyers’ agents currently struggle to find and learn about listings that are excluded from the MLS and marketed as “coming soon” in other systems, including on social media. This requires the buyers’ agent to spend more time scouring other systems to find those properties.

      • aimee virnig February 9, 2018 at 2:08 pm #

        I appreciate that, but it still doesn’t resolve the issue of sellers who would prefer a pre-market sale. Allowing showings by ALL brokers prior to being ‘public’ seems like a great way to make sure excluded properties have access to everyone

        • Dave Denney February 13, 2018 at 8:21 pm #

          I can remember the first time I saw a coming soon sticker on a yard sign. I immediately thought to myself “Now that is a clever way to circumvent RMLS rules!”. Essentially, getting a yard sign up with your phone number on it, yet not having to put an exclusion form in front of the seller. Because, ostensibly, we are just “getting ready” for market. A sale is a sale is a sale, what the heck is a pre-market sale? Allowing showings by all brokers prior to it being public, is in fact definitively public. If a sale takes place it is because a listing was exposed to, at least, some segment of the market. Unless maybe the parties are friends family or neighbors? Are not known parties at the heart of a private sale? I’m a little confused, a property that is in CSN status is not to be shown by anyone, including the listing broker? How can that be policed? Not too many years ago, no one would have cared if a listing was “coming soon”. But in a market that continues to have very tight inventories, it’s a big deal. Placing a “coming soon” sticker on a sign definitely gives the listing broker or brokerage an advantage in creating a disclosed limited agency transaction. Or as we use to say, a “double ended” deal. I see the creation of this status, and the rules around it, as a way to close this clever loop hole in the rules. As long as “no showings” applies to the listing broker as well. If that is the case than I don’t expect to see it used much. I think this rule placates the many buyer’s broker’s frustration with lack of access to new listings. Perhaps, rightfully so. But, I still practice what my first Broker taught me, “List on Purpose…sell by accident”.

  5. Kevin J Gorman February 7, 2018 at 4:37 pm #

    Yes. I am also having a hard time understanding how this status benefits sellers and Brokers.

  6. Alaina Giguiere March 8, 2018 at 2:47 pm #

    I think this is ripe for abuse. Really how will stop or make sure agents don’t get a ‘sneak’ preview before it actually live to all brokers. I think this is a bad idea, however I was not on the voting committee.
    I know that many agents will follow the rules, but there are also many that will not. What happens if your client looses out on a house that no one was supposed to see only to find out that someone got a ‘sneak’ peek.. seems like a big can of worms to me. List a house, put in the MLS, expose it to all of us at the same time and then sell it..

    • Chris Dawkins March 8, 2018 at 3:36 pm #

      The problem there is that many agents are already using the coming soon feature on Zillow. Better that the RMLS get out ahead of that IMO or that they allow a feature to report agents who are pre-marketing ahead and RMLS. I do think there are plenty of potential pitfalls.

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