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Remine on Laptop in Cafe

2020 Subscriber Trends: Areas for Improvement

This week we continue examining the 2020 Subscriber Satisfaction Survey results and look at areas where we can aim to make improvements in 2021.  Previously we looked at the COVID-19 effect as well as service areas where we received new high scores. High quality service is always a goal for RMLS™. In order to improve […]


2020 Subscriber Trends: Service Highs

At RMLS™, we strive to consistently deliver high quality service and resources to our subscribers. Our annual satisfaction survey allows us to measure how successfully we’ve been in delivering high quality service while also providing a feedback loop to collect specific suggestions and concerns that subscribers have. This feedback helps to shape and direct the […]

Subscriber Training 2020

2020 Subscriber Trends: The COVID-19 Effect

As we examine the results of this year’s Subscriber Satisfaction Survey, it becomes clear that COVID-19 has had a tangible, if not surprising, effect not just on home viewing, buying, and selling, but also on how our industry learns and interacts.  In 2019, most RMLS™ training took place at either one of our facilities (40.1%) […]

New Look for Agent Full Reports

RMLS™ is preparing to release a new look for agent reports on Tuesday, June 16. Among the most notable changes are information regarding price, beds/baths and total square footage will be at the top of the report, and that showing instructions will be in a text box in the upper-right area of the report. Thank […]