RMLS™ Rules Roundup for August 2020

RMLS™ Rules Roundup for August 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone.

We tracked 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 26 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.

HOT TOPICS

Property Condition (previously known as Year Built Description) saw a spike in violations last month. As a reminder, the Property Condition needs to be changed to “New” on a new construction property before it is updated to sold (SLD) status. Making sure that the Property Condition is up to date throughout the construction and selling process will help to ensure that the listing data is accurate. Further, it will make the post close process as smooth as it can be.

TIP: Prior to scheduling a showing, it’s important to double check the listing for any special showing accommodation requests or notes from the seller(s) and/or Seller’s Agent. Be safe out there!

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not meet in August 2020 as there were no cases to review.

INFORMAL VIOLATIONS

In August 2020, RMLS™ Data Accuracy staff reviewed 31,594 listings in addition to the 476 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,241 violation notices and 2,196 courtesy notices were sent out. In addition our team handled 419 phone calls.

CategoryAugust
Missing Tax ID390
Incorrect or Missing Information159
Personal Promotion131
Missing School77
Missing Owner Name71
No Showings70
Property Condition66
Duplicate Listing44
Incorrect Status44
Incorrect First Photo44
Conditions to Compensation26
Is Property a Condo26
Incorrect Property Type24
Listing Input in Incorrect MLS area15
Duplicate Listing in Different Categories14
Inaccurate Lot Size12
Partial Bathrooms 5+9
Address Issues6
City Unknown5
Missing Condo Unit Number3
HUD3
Remarks Incorrectly Indicate Short Sale1
Missing SQFT by Level1

The following are the courtesy notifications sent to RMLS™ subscribers in August 2020:

CategoryAugust
Listing is Set to Expire983
Multiple Owner Names in First Field585
Listing Still Pending 496
New Listing Input Over 24 Hours 127
Listing Status Change over 24 Hours5

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

RMLS™ Rules Roundup for August 2020

RMLS™ Rules Roundup for July 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone.

We tracked 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 26 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.

HOT TOPICS

We have been looking at ways to help improve the database of listings and one thing that we noticed is that there are quite a few listings that were not updated from pending (PEN) status to sold (SLD) status within the required time frame. As a reminder, all status changes must be made within 24 hours, excepting weekends and postal holidays, of the actual change in status. We are working on a mechanism to send out courtesy reminders to people who have gone beyond this time frame.

This month we want to continue to remind everyone that prior to scheduling a showing, it’s important to double check the listing for any special showing accommodation requests or notes from the seller(s) and/or Seller’s Agent. Be safe out there!

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not meet in July 2020 as there were no cases to review.

INFORMAL VIOLATIONS

In July 2020, RMLS™ Data Accuracy staff reviewed 34,253 listings in addition to the 493 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,375 violation notices and 1,940 courtesy notices were sent out. In addition our team handled 457 phone calls.

CategoryJuly
Missing Tax ID474
Incorrect or Missing Information157
Personal Promotion116
Missing School100
Missing Owner Name82
Duplicate Listing67
No Showings60
Incorrect First Photo50
Incorrect Status44
Conditions to Compensation41
Is Property a Condo39
Incorrect Property Type28
Missing Condo Unit Number24
Listing Input in Incorrect MLS area20
Inaccurate Lot Size18
Partial Bathrooms 5+15
Address Issues14
Duplicate Listing in Different Categories11
Property Condition9
City Unknown4
HUD2

The following are the courtesy notifications sent to RMLS™ subscribers in July 2020:

CategoryJuly
Listing is Set to Expire795
Multiple Owner Names in First Field677
Listing Still Pending 286
New Listing Input Over 24 Hours 129
Listing Status Change over 24 Hours17

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

RMLS™ Rules Roundup for August 2020

RMLS™ Rules Roundup for June 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In June 2020, our team handled 498 phone calls.

We tracked 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 26 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.

HOT TOPICS

Photographs are an important aspect of listing content in the MLS. All listings submitted to RMLS™ are required to have one photograph of the exterior building view, or land if a bare land listing. If multiple photos are submitted the first one must always be an exterior building view. In the case of new construction a floor plan or exterior elevation may be submitted until the building is completed at which point a photo of the exterior building view should be submitted.

The one exception is when your seller(s) have requested that no photos be published with their listing. In this case a signed Photograph Omission Form or equivalent document must be submitted to RMLSweb (Back Office -> Submit Excluded Listing -> Select Category=Photo Omission) within 24 hours of publishing the listing.

Photographs may not contain any added text or graphics, or any alterations that misrepresent the property. Any photograph that contains virtual staging must be disclosed using the “Virtually Staged” watermark. Residential new construction listings that use a photograph of a similar home must disclose it on the photograph with the “Sample Image” watermark.

This month we want to continue to remind everyone that prior to scheduling a showing, it’s important to double check the listing for any special showing accommodation requests or notes from the seller(s) and/or Seller’s Agent. Be safe out there!

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not meet in June 2020 as there were no cases to review.

INFORMAL VIOLATIONS

In June 2020, RMLS™ Data Accuracy staff reviewed 34,077 listings in addition to the 540 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,367 violation notices and 1,580 courtesy notices were sent out.

CategoryJune
Missing Tax ID499
Personal Promotion225
Incorrect or Missing Information15
Missing Owner Name81
Missing School79
Duplicate Listing62
Incorrect Status48
No Showings43
Incorrect First Photo41
Is Property a Condo29
Incorrect Property Type20
Inaccurate Lot Size16
Partial Bathrooms 5+14
Listing Input in Incorrect MLS area12
Conditions to Compensation11
Address Issues9
Duplicate Listing in Different Categories6
HUD4
Missing Condo Unit Number4
City Unknown3
Property Condition2

The following are the courtesy notifications sent to RMLS™ subscribers in June 2020:

CategoryJune
Multiple Owner Names in First Field633
Listing is Set to Expire520
Listing Still Pending 303
New Listing Input Over 24 Hours 115
Listing Status Change over 24 Hours9

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

Real Talk with RMLS, Episode 41: Clear Communications MLS Policy 8.0

Real Talk with RMLS, Episode 41: Clear Communications MLS Policy 8.0

Real Talk with RMLS
Real Talk with RMLS
Real Talk with RMLS, Episode 41: Clear Communications MLS Policy 8.0
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Real Talk with RMLS Logo

This week, host Beth Raimer is joined by John Ayers to address Clear Cooperation MLS Policy 8.0, which went into effect April 30, 2020.

Don’t forget to subscribe to Real Talk with RMLS™ on iTunes or Google Play!

Music: “Tropical Summer” by ArtIss (via MelodyLoops.com)

RMLS™ Rules Roundup for August 2020

RMLS™ Rules Roundup for March 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In March 2020 our team handled 326 phone calls.

We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.

HOT TOPICS

Please remember to check state and local policies regarding showings, since several new policies, rules and regulations, and business best practices have been rolled out in recent weeks.

Please also check the listing for special accommodation requests or notes from the home seller or seller’s agent prior to scheduling a showing.

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee reviewed 1 case in March 2020 that resulted in $100.00 in fines.

  • 5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.

INFORMAL VIOLATIONS

In March 2020, RMLS™ Data Accuracy staff reviewed 34,158 listings in addition to the 483 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,041 violation notices and 1,601 courtesy notices were sent out.

CategoryMarch
Missing Tax ID394
Personal Promotion320
Incorrect or Missing Information126
Missing School61
Missing Owner Name 60
No Showings59
Incorrect Status45
Missing or Incorrect 1st Photo44
Duplicate Listing34
Address Issues29
Incorrect Property Type 25
HUD24
Is Property a Condo 23
Conditions to Compensation12
Inaccurate Lot Size12
Listing Input in Incorrect MLS area11
Partial Bathrooms 5+9
City Unknown6
Duplicate Listing in Different Categories 4
Missing Condo Unit Number 4
Address Issues 8
Inaccurate Lot Size 7
HUD 5
Property Condition 2

Following are the courtesy notifications sent to RMLS™ subscribers in March 2020:

CategoryMarch
Multiple Owner Names in First Field560
Listing is Set to Expire465
Listing Still Pending 270
New Listing Input Over 24 Hours 72
Listing Status Change over 24 Hours2

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.