Clearing Confusion About ShowingTime

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Showing Time Logo

Ever since ShowingTime went live on RMLSweb this spring, RMLS™ has been hearing some common confusions from subscribers. Perhaps you’ve received an email from ShowingTime and don’t understand why. Or maybe you want to opt out of ShowingTime but don’t know how to do so. We’re here to help, so here are some basics we hope will clear the confusion.

SHOWINGTIME BASICS

ShowingTime is an online scheduling tool that was introduced on RMLSweb in May. ShowingTime can reduce calls and phone tag by allowing users to schedule showing times online. Using ShowingTime is completely optional, although hundreds of RMLS™ subscribers are already using this convenient tool to schedule showings on their listings.

ShowingTime held a series of webinars for RMLS™ subscribers when the product was released—view a recorded walkthrough of ShowingTime Basics.

OPTED IN BY DEFAULT

All RMLSweb users were opted in to the service when ShowingTime was released. Whether you use the service is completely up to you though—ShowingTime can be turned off for one listing or all your listings (see below for instructions)! RMLSweb listings that feature the ShowingTime icon offer online scheduling, but if you prefer a good old conversation, you can contact the REALTOR® that way instead.

Subscribers who have not opted out may not realize that ShowingTime is still live on their listings. This means that you’ve received an email from ShowingTime with a showing request and you’re not sure why, you’ll want to get familiar with the service so you can accept or reschedule the showing.

CHANGE THE SETTINGS

Everyone was opted in to the service by default, but ShowingTime can be turned off for one of your listings, or all of your listings, as Ask Technical Terry outlined back in May.

GO DEEPER WITH SHOWINGTIME

We think that ShowingTime makes the business of scheduling showings far more convenient for RMLS™ subscribers. ShowingTime has great features that can save time, and we hope that you’ll explore which features may be able to make your day simpler. ShowingTime even offers a paid service for agents who want to go deeper with the product—it includes brokerage branding and special tools to use with clients.

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5 Responses to “Clearing Confusion About ShowingTime”

  1. Rob July 13, 2018 at 4:36 pm #

    I feel like your post hits a nerve for a lot of folks I know. A lot of us question the priorities of RMLS and how difficult it is to affect change within the organization. Specifically:
    o why was opt in not the default instead of opt out? Why not change it to that now that you know so many folks don’t like the system?
    o why was a solution to an issue that was not a problem implemented in the first place?
    o what was the cost of this program, inclusive of staff time to RMLS?
    Overall I really hope RMLS does a beter job in the future communicating and/or seeking input on controversial and expensive programs.

  2. Barry Murphy July 16, 2018 at 6:51 am #

    Why don’t you set it for “Opt Out” as default.

  3. James Broadus July 22, 2018 at 11:55 am #

    I have been in the business for over 30 years.
    We are getting more into the business of fixing things that don’t need to be fixed.

    In my opinion.

  4. kevin July 26, 2018 at 12:22 pm #

    These guys are exactly correct, why was a solution to an issue that was not a problem implemented in the first place?

    We fix more apps then in nessisary
    Sentry is is a great example. Reliable as mud..
    We pay you to run stuff, what was the cost to create a solution to an issue that was not a problem implemented in the first place?

  5. Ryan Dorsey August 8, 2018 at 1:08 pm #

    As consumers are at the top of the new pyramid not at the bottom, we do have a problem, and that is to meet the on demand service that is taking over all service industries in which we are a part of. Customers want into houses now and showingtime is a step in that direction. I will agree that possibly we want to create that technology to integrate it into our own apps and user experience. Showing time is too proprietary. But as far as a step in the right direction. I think it is. Lets create our own showing time API that we can all integrate better into our websites and apps.

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