Ask Technical Terry is a series RMLS™ aims to offer once a month. RMLS™ subscribers will drive the content—submit any question about RMLS™ to Technical Terry in the comments or by emailing email@example.com. Don’t be shy—we won’t identify you by name.
I am so frustrated! Ever since Listing Load got updated, whenever I start a new listing and save it as in progress I’ll come back later to finish it, and it’s GONE! Sometimes this happens several times per listing! I’ll then call the RMLS™ Help Desk and they help me see all the in-progress listings I’ve started. What the heck is going on?
Tired in Tigard
How frustrating! As you’ve experienced when contacting the RMLS™ Help Desk, your listings are still there but the new “filter” option is set with criteria that keeps the listings from appearing on your screen. Let me show you how to access the filter and change the settings.
The filter button is located here on Listing Load.
Notice there are three unique tabs available in Listing Load: Listings, In-Progress, and My Inventory. The filter button gives you unique options for each tab as shown here.
Notice the variety of filtering options you have available! Also note the ability to clear all filter values, and apply the filter values you’ve chosen. Don’t forget “Save Criteria” if you want the filter to retain your choices for that particular tab!
Once again, so many options! Again you’ve got the ability to clear all filter values, apply the filter values you’ve chosen, and and save the criteria to retain your choices for that particular tab.
MY INVENTORY FILTER:
Again you’ve got a cornucopia of options, the ability to clear all filter values, apply the filter values you’ve chosen, and save the criteria for that particular tab.
Since we’re on the topic, I’ve also heard that the RMLS™ Help Desk staff has gotten plenty of calls from subscribers wondering why they can’t edit their listing in the My Inventory tab. The My Inventory tab is simply that: it shows your inventory based on the filter settings you’ve applied. All editing capabilities are performed under either of the other two tabs.
I hope this helps, TT. Just remember, if you’ve saved a listing in progress and it seems to have disappeared when you come back to RMLSweb, check the filter! I’d bet you’ll find a filter option has been chosen that keeps the listing from appearing.
Dear Technical Terry:
Why do you sign some of your responses “Ask Technical Terry?” Typically, one signs a letter or email using his or her name.
Dear Ward Smith:
Great question! Indeed—sometimes I use my full name, which includes my first name Ask (from Norse mythology), sometimes I use initials, and in one of the blog posts I reviewed I forgot to sign off at all! I’m so embarrassed. Be assured that these oversights were made in the pursuit of quality content for RMLS™ subscribers.
A. Technical Terry
I don’t need my in progeess listings filtered. It’s a terrible ‘improvement’. I do listings for my principal broker so I have to change the filter EVERY SINGLE TIME I WORK IN YOUR SYSTEM.
Really, it’s terrible and this post is idiotic. Just remove the filter.
I agree with Joseph. This is a confusing way to have in progress listings displayed.
I have followed your directions to retrieve my In-Progress listings and yet it shows a big 0. I need those listings.
I’ll have the RMLS™ Help Desk reach out to you for assistance!
Why have the programmers used this “Filter” as a way to show options?
Also, why was it put in without any guidance or explanation? We are unable to read the minds of the programmers…they need to remember that we don’t live in the programming world that they do.
Because this is the result of an “upgrade”, who determined that such an upgrade was needed and how it was to be implemented? I suspect that it was not one of us out here in the field who must live with the results.
Here’s a rundown on the RMLSweb development process we published back in 2014. Despite being a few years old, the process is largely still the same. That said, about a year ago RMLS™ did add Product Manager Beth Raimer, whose job it is to interface in a more meaningful way with subscribers. I’d recommend giving both those links a read, and reaching out to Beth!
Who did this? And why?