RMLS™ Rules Roundup for August 2020

Gavel

The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone.

We tracked 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 26 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education, we also process formal violations throughout the year.

HOT TOPICS

Property Condition (previously known as Year Built Description) saw a spike in violations last month. As a reminder, the Property Condition needs to be changed to “New” on a new construction property before it is updated to sold (SLD) status. Making sure that the Property Condition is up to date throughout the construction and selling process will help to ensure that the listing data is accurate. Further, it will make the post close process as smooth as it can be.

TIP: Prior to scheduling a showing, it’s important to double check the listing for any special showing accommodation requests or notes from the seller(s) and/or Seller’s Agent. Be safe out there!

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not meet in August 2020 as there were no cases to review.

INFORMAL VIOLATIONS

In August 2020, RMLS™ Data Accuracy staff reviewed 31,594 listings in addition to the 476 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,241 violation notices and 2,196 courtesy notices were sent out. In addition our team handled 419 phone calls.

Category August
Missing Tax ID 390
Incorrect or Missing Information 159
Personal Promotion 131
Missing School 77
Missing Owner Name 71
No Showings 70
Property Condition 66
Duplicate Listing 44
Incorrect Status 44
Incorrect First Photo 44
Conditions to Compensation 26
Is Property a Condo 26
Incorrect Property Type 24
Listing Input in Incorrect MLS area 15
Duplicate Listing in Different Categories 14
Inaccurate Lot Size 12
Partial Bathrooms 5+ 9
Address Issues 6
City Unknown 5
Missing Condo Unit Number 3
HUD 3
Remarks Incorrectly Indicate Short Sale 1
Missing SQFT by Level 1

The following are the courtesy notifications sent to RMLS™ subscribers in August 2020:

Category August
Listing is Set to Expire 983
Multiple Owner Names in First Field 585
Listing Still Pending 496
New Listing Input Over 24 Hours 127
Listing Status Change over 24 Hours 5

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.