SentriLock Lockbox Activity March 24-30, 2014

SentriLock Lockbox Activity March 24-30, 2014

This Week’s Lockbox Activity

For the week of March 24-30, 2014, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Showings in both Oregon and Washington rose this week.

For a larger version of each chart, visit the RMLS™ photostream on Flickr.

Please note: due to the RMLS™ transition to SentriLock, historical data is only currently available through the RMLS™ Flickr page, under the tag “Supra lockbox activity.” SentriLock data will continue accumulating until each chart represents a year of data.

Ruleschool: Things the Rules Committee Wants You to Know

The Rules and Regulations Committee wants to make sure that all of our subscribers understand the RMLS™ Rules, because they are a key ingredient in accurate data and a smooth-running real estate marketplace. Our new blog series Ruleschool will periodically highlight rules, starting with the following two.

3.26 Availability for Showing. With the exception of Commercial Lease and Auction listings, all active listings shall be available for showing immediately upon entry into the RMLS™ system, excluding listings which require all offers to be made contingent on interior inspection. Listings cannot restrict showings until a future date.

There are several complaints sent in each week because the remarks say, “No showings until broker tour…” which is not acceptable based on Rule 3.26.

There are several other reasons that have been given when the listing has “No showings…” in the remarks field, but unless the listing requires all offers to be made contingent on interior inspection, the listing must be moved to WTH status if it cannot be shown.

Section 7: Showing Procedures
a. A Cooperating Broker or Appraiser may use the lockbox system access device to enter a listing whose status is Active, Bumpable, or Short Sale Pending, only in accordance to the instructions on the RMLS™ Listing Data Input Form or in accordance with the express instructions of the Listing Broker or Owner.
b. A Cooperating Broker or Appraiser may use the lockbox system access device to enter a listing whose status is other than Active, Bumpable or Short Sale Pending, only with the express permission of the Listing Broker or Owner.

The formal violations received so far in 2014 were for not following showing instructions or entering a property without permission when the status was not Active, Bumpable, or Short Sale Pending.

There are so many reasons to be careful to follow the showing instructions and the status rules! Even if the house is vacant, there can be big problems. In one case, an alarm system was activated and the home owner had to pay for a visit from the Police Department.

If the house is not vacant there could be teenage children alone, dogs, alarms systems, etc. If you are out viewing properties and you see one for sale that you don’t have on your list, use your smart phone to check the status of the listing and the showing instructions before using your key to enter the property!

Stay tuned! Later this spring, there will be more rules that will be the focus of this blog.

SentriLock Lockbox Activity March 17-23, 2014

SentriLock Lockbox Activity March 17-23, 2014

This Week’s Lockbox Activity

For the week of March 17-23, 2014, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Showing activity fell in Washington and increased slightly in Oregon this week.

For a larger version of each chart, visit the RMLS™ photostream on Flickr.

Please note: due to the RMLS™ transition to SentriLock, historical data is only currently available through the RMLS™ Flickr page, under the tag “Supra lockbox activity.” SentriLock data will continue accumulating until each chart represents a year of data.

It’s Raining $avings in April: Initiation Fees Reduced by Up to 90%

It’s Raining $avings in April: Initiation Fees Reduced by Up to 90%

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Office initiation fees have been reduced to $50 in April!

This is a great opportunity for offices to join RMLS™ and experience the benefits of sharing with more than 10,000 REALTORS® accessing your client’s listings.

Main Office Initiation Fee: $50 (regularly $500)
Branch Office Initiation Fee: $50 (regularly $100)
Affiliate Office Initiation Fee: $50 (regularly $400)

For more information on this promotion, email our Accounting Department, call them at (503) 872-8003, or stop by your nearest RMLS™ office.

ONLY Available April 2014!

It’s Raining $avings in April: Initiation Fees Reduced by Up to 90%

MLS Insight: The RMLSweb Development Process

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Above: The RMLS™ development team discussing upcoming deploys to RMLSweb.

This post is part of MLS Insight, a series about governance issues at RMLS™.

The RMLSweb system that provides our subscribers with the tools they need to serve sellers and buyers is an in-house system. That means that RMLS™ employs development and programming staff, and does not have a vendor that controls the features available to our subscribers. We have been developing and refining the RMLSweb system in-house since 2001.

Using a custom in-house system has both great benefits and some challenges. We are able to improve our system based on the input of our subscribers about their wants and needs for both data about listings and system features. Early on, we determined that we needed a way to prioritize competing enhancement requests, and I wanted to describe that general process for you.

We collect all comments and suggestions we receive from our subscribers. They are reviewed monthly, because sometimes the requested functionality already exists and therefore presents a training opportunity. When a suggestion is made about new data to collect on our forms, it is delivered to the RMLS™ Forms Committee for their discussion and recommendation.

If a suggestion is small enough, and would benefit a majority of subscribers we may work on it right away. Bugs that are found are also worked on immediately. Each fall, enhancements requiring a significant amount of work are grouped generally into project buckets—mostly according to what part of the system is involved. Sometimes, as in last year’s brower/tablet compatibility project, all parts of the system are involved. Subscriber interest is gauged with a brief description of the potential projects in the annual Subscriber Satisfaction Survey. (Subscribers are also asked to rate the projects completed since the last survey.)

At the end of the year the RMLS™ staff prepares a more detailed report about potential projects for development in the coming year. Usually six to ten projects are proposed. Each project summary includes a description of the business need or opportunity, lists specific examples that come from the enhancements requested by subscribers, and estimates the project duration and resources needed. The Technology Committee reviews the report and adds their comments and a grade to the rating obtained in the Subscriber Satisfaction Survey.

The final step of the process is prioritization by the RMLS™ Board of Directors. This occurs during their annual retreat in February, when there is plenty of time to discuss and deliberate about the options. The three top priorities that the board directed our development team to work on this year are:

Search and report improvements to allow easier ways to manage saved searches, prospects, and search results. Examples include improving the MLS#/Address Search on the desktop sidebar with a better parser and more prominent location; saved search integration with contact manager; the ability to hide the map in Advanced Search; search results modernization with a “detail” view mode like the one in Listing Load; and enhancing the search results with a map view.
SentriLock API integration to allow single sign-on to manage some of the functions of the lockbox system, including assigning a lockbox to a listing, retrieving information about who has accessed your lockboxes, as well as properties you have viewed.
RMLSweb usability to improve the appearance, behavior, and performance of RMLSweb on tablets. This would take the browser compatibility project one step further with features like geolocation awareness in map search on mobile devices.

If you are curious to see a history of software we have released, check out RMLSweb Deployment History in Forms and Documents on RMLSweb. To check on what is coming up, go to RMLS™ Future Enhancements.

Next month we will cover the RMLS™ service area. If you have any questions you would like to have answered about RMLS™ governance or operation, I encourage you to post a comment to this blog.