Use Statistical Summaries to See Market Trends

Use Statistical Summaries to See Market Trends

Now including new Affordability documents!

Did you know our Statistical Summaries have been updated with data from 2010? We’ve also added new documents in the Portland, SW Washington, and Lane County folders to show our affordability graphs, which previously only appeared in our Market Action reports the first month of every quarter. Subscribers requested that we make the affordability graphs more accessible, which is why we created these new documents. Now, you no longer have to search through old Market Action reports to find the Affordability Index!

The new Affordability documents are for Lane County, the Portland Metro area, and SW Washington, and can be found in the three areas’ respective Statistical Summary folders. Unfortunately, we do not have Affordability information available for any other areas due to limited median income information from HUD.

To find the new Affordability documents or see the updated Statistical Summary documents on RMLSweb, here is where they are located:

1. Go to Forms and Documents (via Toolkit).
2. On the left side of the screen in Forms and Documents, you will see the Folder Menu with yellow folder files.
3. Go to the folder called 1500-1699 Market Action and Statistics Menu.
4. If there is a “+” sign next to the folder, click it to open the Market Action and Statistics Menu folder. If there is a “-” sign, it is already open.
5. The Statistical Summaries are grouped by area, and can be found in the folders between 1520 and 1699.
6. The new Portland Metro Affordability document can be found in folder number 1520-1539.
7. The new SW Washington Affordability document can be found in folder number 1549-1559.
8. The new Lane County Affordability document can be found in folder number 1560-1579.

Use Statistical Summaries to See Market Trends

The Results Are In!

Results of the 2010 Subscriber Satisfaction Survey are now available

In November 2010, we sent out the second RMLS™ satisfaction survey to subscribers. The goal was to gather feedback from our subscribers regarding their impressions of our services. This would ultimately let us know how to hone our strengths and also improve our weaknesses.

During the course of the survey, we received 2,479 responses, which represented about 22% of RMLS™ subscribers. In addition, we received thousands of comments.

Post Survey. After the survey ended, a group of RMLS™ employees teamed up to review the results. We read over each and every comment provided to us. We also categorized the responses and sent them to the appropriate RMLS™ departments for review.

To take our results even further, we also compiled a 2010 Subscriber Satisfaction Survey Report, which breaks down the responses for each question and provides a summary and notable comments from subscribers.

RMLS™ Rules and Regulations. One thing we noticed while reviewing the results of the survey was that many subscribers had questions or confusion surrounding our Rules and Regulations process. Therefore, last week we published a guest blog post written by Vallerie Bush, the RMLS™ Rules Compliance Administrator, to clear up some of these questions.

2011 Projects. The results of the survey also help us decide which projects should be considered as a priority for the upcoming year. Take a look at question 4 in the survey. Subscribers were asked to rank their interest in some of the projects to be considered for 2011. Results of this question were included for decision making input for the RMLS™ Board of Directors at their annual Leadership Retreat in early February. As you can see from the results in the report, the Photo Loading project received the highest score from subscribers. This project is now in the works and will be available for subscribers sometime later this quarter or early next quarter.

We want to thank those subscribers who took the time to answer our survey. We value each and every response. If you have any questions, feel free to email communications@rmls.com.