Congratulations to Subscriber Satisfaction Survey Winners!

Congratulations to Tim Sellers (Barb Sellers and Associates Realty—Fairview, Oregon), Tami Morin (Century21-The Neil Company Real Estate—Roseburg, Oregon), and Adam Sarancik (Meadows Group, Inc.—Tigard, Oregon) for winning a free quarter of RMLS™ subscriber dues! We offered a free quarter of RMLS™ subscriber dues to the 2000th respondent of our annual Subscriber Satisfaction Survey, and to two randomly selected participants.

We collected 2,101 responses this year, representing 20.3% of our membership.

Thanks to everybody who completed the survey! Results are shown to the RMLS™ Board of Directors and used to improve the products and services we provide to subscribers. Comments that need a response will be answered via phone or email. We will also be sharing some responses in the RMLS™ Weekly Report and on the blog in coming weeks—stay tuned!

New RMLS™ Subscriber Information

New RMLS™ Subscriber Information

We want to let you know about some changes we’ve made to make being a new RMLS™ subscriber even easier!

First, instead of receiving all of the paper on the right side of this photo, you’ll receve the brochure on the left–the Quick Start Guide to RMLS™. That’s right, we wanted to cut down not only on the amount of paper we used to deliver information but in today’s economy we wanted cut down on the cost as well!

The Quick Start Guide includes:

  • Essential contact information
  • Information about RMLS™ services
  • Rules and Regulations tips
  • Your public ID and member number

In addition, we’ve gone digital! Now all the information you need as a new subscriber can found in one place on our subscriber website–RMLSweb.com. On the left-hand side of the screen under “Links” you’ll see “Welcome New Subscribers!”.

That link will take you to a PDF with all the information you need to navigate the world of RMLS™. Plus the file has embedded links that will take you to current documents inside RMLSweb. This information will always be up-to-date for you.

At RMLS™ we are very excited by this change. We feel it offers the following benefits:

  • More environmentally friendly
  • Cost savings
  • Information online will always be up-to-date and not need to be reprinted to update
  • Subscribers have access to this information anytime they are on RMLSweb
New RMLS™ Subscriber Information

New RMLS™ Subscriber Information

We want to let you know about some changes we’ve made to make being a new RMLS™ subscriber even easier!

First, instead of receiving all of the paper on the right side of this photo, you’ll receve the brochure on the left–the Quick Start Guide to RMLS™. That’s right, we wanted to cut down not only on the amount of paper we used to deliver information but in today’s economy we wanted cut down on the cost as well!

The Quick Start Guide includes:

  • Essential contact information
  • Information about RMLS™ services
  • Rules and Regulations tips
  • Your public ID and member number

In addition, we’ve gone digital! Now all the information you need as a new subscriber can found in one place on our subscriber website–RMLSweb.com. On the left-hand side of the screen under “Links” you’ll see “Welcome New Subscribers!”.

That link will take you to a PDF with all the information you need to navigate the world of RMLS™. Plus the file has embedded links that will take you to current documents inside RMLSweb. This information will always be up-to-date for you.

At RMLS™ we are very excited by this change. We feel it offers the following benefits:

  • More environmentally friendly
  • Cost savings
  • Information online will always be up-to-date and not need to be reprinted to update
  • Subscribers have access to this information anytime they are on RMLSweb
New RMLS™ Subscriber Information

New RMLS™ Subscriber Information

We want to let you know about some changes we’ve made to make being a new RMLS™ subscriber even easier!

First, instead of receiving all of the paper on the right side of this photo, you’ll receve the brochure on the left–the Quick Start Guide to RMLS™. That’s right, we wanted to cut down not only on the amount of paper we used to deliver information but in today’s economy we wanted cut down on the cost as well!

The Quick Start Guide includes:

  • Essential contact information
  • Information about RMLS™ services
  • Rules and Regulations tips
  • Your public ID and member number

In addition, we’ve gone digital! Now all the information you need as a new subscriber can found in one place on our subscriber website–RMLSweb.com. On the left-hand side of the screen under “Links” you’ll see “Welcome New Subscribers!”.

That link will take you to a PDF with all the information you need to navigate the world of RMLS™. Plus the file has embedded links that will take you to current documents inside RMLSweb. This information will always be up-to-date for you.

At RMLS™ we are very excited by this change. We feel it offers the following benefits:

  • More environmentally friendly
  • Cost savings
  • Information online will always be up-to-date and not need to be reprinted to update
  • Subscribers have access to this information anytime they are on RMLSweb

4 Tips for Keeping Your RMLS™ Account Up-to-date

Yes, it’s that time again. . . billing for quarterly fees will be sent out on July 1. Here are some insider tips to help you keep your account current.

#1 Credit Card Auto-pay
Make paying your quarterly subscriber fees easy by using our debit/credit card auto-pay service. Your fees will be paid on time, every time, automatically. You can specify if you want the funds transferred on the 1st, 15th, or 25th of the month they are due. Use this form  to start auto-pay.

#2 eBilling
Email notification will be sent within two business days of your account being billed each quarter. The email will include the due date, total amount due and a link to log-on and pay your bill.  For more information read our eBilling Q & A document.

#3 Free Reminders
We know you’re busy and have a lot of information to track—let us help you. You can opt-in to our free reminder service. We will send you a reminder email two weeks before your quarterly fees are due and call you if your account becomes past due. Call our Accounting Department at 503-872-8003 to sign-up for this free service.

#4 Keep Your Contact Information Current
It’s important that RMLS™ be able to contact you if an issue arises around your billing activity. If your email, phone number or address changes please go to RMLSweb–>Toolkit–>User Preferences–>Edit RMLS Subscriber Account contact e-mail to update your contact information.

Reminder—Not paying your bill doesn’t cancel your account. If you need to cancel because you’re leaving your current office or turning in your license please fill out the Subscriber Change Form. If your license is still active but you qualify for a waiver (see our Rules and Regulations) please complete the Waiver Form. Both documents may be sent to the Accounting Department.

For more information or if you have any questions please email accounting@rmls.com.

Photo Credit

4 Tips for Keeping Your RMLS™ Account Up-to-date

Yes, it’s that time again. . . billing for quarterly fees will be sent out on July 1. Here are some insider tips to help you keep your account current.

#1 Credit Card Auto-pay
Make paying your quarterly subscriber fees easy by using our debit/credit card auto-pay service. Your fees will be paid on time, every time, automatically. You can specify if you want the funds transferred on the 1st, 15th, or 25th of the month they are due. Use this form  to start auto-pay.

#2 eBilling
Email notification will be sent within two business days of your account being billed each quarter. The email will include the due date, total amount due and a link to log-on and pay your bill.  For more information read our eBilling Q & A document.

#3 Free Reminders
We know you’re busy and have a lot of information to track—let us help you. You can opt-in to our free reminder service. We will send you a reminder email two weeks before your quarterly fees are due and call you if your account becomes past due. Call our Accounting Department at 503-872-8003 to sign-up for this free service.

#4 Keep Your Contact Information Current
It’s important that RMLS™ be able to contact you if an issue arises around your billing activity. If your email, phone number or address changes please go to RMLSweb–>Toolkit–>User Preferences–>Edit RMLS Subscriber Account contact e-mail to update your contact information.

Reminder—Not paying your bill doesn’t cancel your account. If you need to cancel because you’re leaving your current office or turning in your license please fill out the Subscriber Change Form. If your license is still active but you qualify for a waiver (see our Rules and Regulations) please complete the Waiver Form. Both documents may be sent to the Accounting Department.

For more information or if you have any questions please email accounting@rmls.com.

Photo Credit