Clearing Confusion About ShowingTime

Clearing Confusion About ShowingTime

Showing Time Logo

Ever since ShowingTime went live on RMLSweb this spring, RMLS™ has been hearing some common confusions from subscribers. Perhaps you’ve received an email from ShowingTime and don’t understand why. Or maybe you want to opt out of ShowingTime but don’t know how to do so. We’re here to help, so here are some basics we hope will clear the confusion.

SHOWINGTIME BASICS

ShowingTime is an online scheduling tool that was introduced on RMLSweb in May. ShowingTime can reduce calls and phone tag by allowing users to schedule showing times online. Using ShowingTime is completely optional, although hundreds of RMLS™ subscribers are already using this convenient tool to schedule showings on their listings.

ShowingTime held a series of webinars for RMLS™ subscribers when the product was released—view a recorded walkthrough of ShowingTime Basics.

OPTED IN BY DEFAULT

All RMLSweb users were opted in to the service when ShowingTime was released. Whether you use the service is completely up to you though—ShowingTime can be turned off for one listing or all your listings (see below for instructions)! RMLSweb listings that feature the ShowingTime icon offer online scheduling, but if you prefer a good old conversation, you can contact the REALTOR® that way instead.

Subscribers who have not opted out may not realize that ShowingTime is still live on their listings. This means that you’ve received an email from ShowingTime with a showing request and you’re not sure why, you’ll want to get familiar with the service so you can accept or reschedule the showing.

CHANGE THE SETTINGS

Everyone was opted in to the service by default, but ShowingTime can be turned off for one of your listings, or all of your listings, as Ask Technical Terry outlined back in May.

GO DEEPER WITH SHOWINGTIME

We think that ShowingTime makes the business of scheduling showings far more convenient for RMLS™ subscribers. ShowingTime has great features that can save time, and we hope that you’ll explore which features may be able to make your day simpler. ShowingTime even offers a paid service for agents who want to go deeper with the product—it includes brokerage branding and special tools to use with clients.

Help Me Turn ShowingTime Off! Help Me Get CE!: Ask Technical Terry

Ask Technical Terry is a series RMLS™ aims to offer once a month. RMLS™ subscribers will drive the content—submit any question about RMLS™ to Technical Terry in the comments or by emailing communications@rmls.com. Don’t be shy—we won’t identify you by name.

Dear TT,

I can’t thank RMLS™ enough for putting great tools into RMLSweb for us to use. In the case of ShowingTime, however, it feels like a layer of tech that I don’t need. I realize it is a great tool and that many folks will use it but in my case, I’m just too old for this! Is it possible to disable ShowingTime on my listings? I’d rather the REALTOR® just call or text me.

Frustrated in Fanno Creek

Dear FFC:

Understood completely. Having come over on the Mayflower, I also struggle with some newfangled technology. Whatever happened to the quill pen and parchment paper?

But back to ShowingTime. Yes, you can certainly disable the tool on either an individual listing or for all your listings. Here’s how.

Individual Listing

When logged in to RMLSweb, head to Listing Load. Click on the ShowingTime icon.

Select your preference for that specific listing by choosing Yes or No.

Don’t forget to save your changes…

All Listings

If you’d like to turn off ShowingTime for all your listings, click the same Listing Load ShowingTime icon as above, then turn your attention to the line that says “Allow Agents to Request Appointments Online?” Set your preference, and don’t forget to save your changes!

That’s all there is to it! As you can see it’s quite easy to control your use of ShowingTime, either on a per listing basis or globally.

TT

Hello Technical Terry!

Help! I’ve been so busy this year helping clients that my license renewal snuck up on me and I need to get some elective CE credit pronto. What am I going to do?

Ida in Felida

 

Hello Ida in Felida!

Ah yes, the clamor of REALTORS® in need of CE to renew their licenses—what a beautiful sound! Don’t worry, RMLS™ has some resources to help.

Of course the RMLS™ Education Summit and Trade Fair is a major event that RMLS™ holds each year to offer lots of free CE to subscribers. The event has passed for this year, but we also bring our Broker Education Series (BES) events to subscribers across the region. In fact, there’s a BES event happening in Lincoln City on May 22nd!

Aside from RMLS™ events, we also help industry organizations promote their classes and opportunities. Two great places to check for upcoming CE opportunities is on the RMLSweb desktop page and the RMLScentral events calendar (which has 12 event listings in May alone!).

So Ida, when you’re in need of some CE, check out our resources! And if you want to share a class or event with other industry professionals, send the details along to us and we’ll take care of the rest.

Technical Terry in RMLS™

Clearing Confusion About ShowingTime

Real Talk with RMLS, Episode 21: ShowingTime

Tired of playing phone tag with other REALTORS® to secure a showing appointment? Learn how ShowingTime can save you time! This exciting new offering will go live on RMLSweb on May 2nd.

Listeners may now subscribe to Real Talk with RMLS on iTunes and Google Play!

 

Music: “Tropical Summer” by ArtIss (via MelodyLoops.com)

Clearing Confusion About ShowingTime

Jump-start Your ShowingTime Experience on May 2nd

ShowingTime is an efficient online scheduling tool allowing, but not requiring, RMLS™ subscribers to schedule a showing from right inside RMLSweb. Listing brokers using ShowingTime may set up showing schedules, automate communications with owners, while confirming, rescheduling, or denying showing appointments. Buyers’ brokers may use ShowingTime to schedule appointments, get driving directions. ShowingTime can even be used for showing feedback!

Here are just a few of the ways ShowingTime can help RMLS™ subscribers:

  • Create showing schedules for listings
  • Schedule showings for a listing
  • Instant notifications via text, email, or phone when showings are requested/confirmed
  • Online access to showing information from any device
  • Showing Feedback
  • Schedule multiple showings at once (via Showing Cart)
  • Map a buyer’s tour
  • Display driving directions

All of this is free to RMLSweb users, but power users may want to level up to the ShowingTime paid product for advanced capabilities.

JUMP-START YOUR SHOWINGTIME EXPERIENCE

ShowingTime is offering a limited run of webinars for RMLS™ subscribers. Get acquainted by joining one of the four webinars happening May 1st, 2nd, and 3rd.

Once the product goes live on May 2nd (along with the other RMLSweb projects debuting at the same time), head to RMLSweb. Navigate to the Toolkit menu and select ShowingTime (above).

Set up your user preferences on this page—they will help you use ShowingTime successfully. Scroll down this page to find a special button to download the ShowingTime app and access your account easily, without a lengthy login process.

SET UP SHOWINGTIME ON A LISTING

Once your preferences are set up, you may enable ShowingTime on any of your RMLSweb listings in Listing Load:

Once you’ve enabled ShowingTime on a listing, head back to the ShowingTime page (or use your app) to set up a showing calendar for the property, add your clients into the loop, set up automatic feedback requests, and more.

(Note that showing instructions don’t automatically transfer from RMLSweb to ShowingTime, so users will need to enter the information again.)

REQUEST A SHOWING

Buyers’ agents, when you find a property in RMLSweb that you’d like to show, simply click the ShowingTime icon wherever you see it—in list view (above), detail view, or on the Agent Full report.

Simply fill out the form and either schedule a single showing or add to your ShowingCart to request a batch of showings at a later time.

ShowingTime has more intricacies and features that RMLSweb users are sure to appreciate. Sign up for the webinars happening May 1st, 2nd, and 3rd, to learn more! These webinars will only be offered a few times by ShowingTime, so register today.

Clearing Confusion About ShowingTime

What’s Coming to RMLSweb: It’s ShowingTime!

Showing Time Logo

 

You’ve found a great potential home for your client, and you know it won’t be on the market long. You want to show it to your client as soon as possible, but 5am is hardly the time to be calling the seller’s agent. If only there was a way to schedule a showing online…

ShowingTime is a new service that is set to roll out on RMLSweb this spring along with other RMLSweb improvements we’ve recently written about. Once released, RMLS™ subscribers will be able to schedule a showing from inside RMLSweb, eliminating the phone tag that can slow down the process of securing a property showing.

Sellers’ agents putting a listing into RMLSweb can—but don’t have to—use ShowingTime to facilitate showings. If ShowingTime is used, a listing agent may choose to make an open schedule (ideal for vacant listings or empty parcels of land), require an appointment during a schedule they set, or display showing instructions only.

Brokers who have found a property with ShowingTime enabled may schedule their showing immediately, 24 hours a day, seven days a week. A showing schedule is available so the property is never mistakingly double-booked, and an instant confirmation with showing instructions is delivered via text or email to both showing agent and listing agent.

Aside from its basic functions, ShowingTime will offer other amenities for RMLS™ subscribers. ShowingTime creates notifications via email, text, or through its mobile app so both agents have a confirmation of a showing. A feature called ShowingCart can help an agent create a tour of properties and other stops the group may want to make, complete with driving directions. Basic showing feedback is solicited and collected in one place for convenience. Listing activity reports are available for properties using ShowingTime, including the ability to export the showing data. Naturally, ShowingTime has a mobile app for iOS and Android with a mobile site available for Windows or Blackberry devices.

RMLS™ subscribers interested in having even more tools can pay for ShowingTime’s premium service which adds the option of brokerage branding, with special ShowingTime tools to offer sellers who want to have more involvement in the process.

Training will be available to RMLS™ subscribers leading up to the rollout through webinars, video tutorials, and standalone tips. Live technical support will also be available seven days a week via phone, email, or chat.

Get ready to schedule showings easily and conveniently once ShowingTime is available later this spring!