New RMLSweb Interface Woes: Ask Technical Terry


Ask Technical Terry is a series RMLS™ aims to offer once a month. RMLS™ subscribers will drive the content—submit any question about RMLS™ to Technical Terry in the comments or by emailing Don’t be shy—we won’t identify you by name.


Dear Ask Technical Terry:

What a shock—I logged in to RMLSweb this morning, and the website has completely changed! Where’s Listing Load? Where did everything go? I can’t find anything!

Al K. Seltzer

Dear Al:

Yikes! I’m sorry to hear that the update to the login screen, RMLSweb desktop, and navigation bar has stirred you up. We haven’t completely changed the site yet, just those three components. We understand why it made a big splash with our subscribers though.

Be assured that little to no content got dropped when RMLSweb rolled out the new desktop page. We did make the desktop page less text-heavy, added graphics, and relied on layout to do some of the heavy lifting. There are some links and other components that moved, but they’re still there.

Listing Load, for example, is accessible via a button on the very top of the RMLSweb desktop page, along with our prospecting module, CMA, map search, and advanced search. These are the most commonly used components of RMLSweb so we put them front and center.

If you’re having a tough time finding your favorite part of RMLSweb, contact the RMLS™ Help Desk. They’d be happy to guide you to the new home of the feature you find indispensable!

Technical T. Terry


Hello Ask Technical Terry:

Wow, RMLSweb looks so different! I think I’m starting to adjusted to some of the changes, but there’s one I haven’t quite figured out yet. How do you log out?

Ammon from White Salmon

Dear Ammon:

Thanks for writing in—lots of things changed when we debuted the new look on RMLSweb, didn’t it? It’s easy to understand why it might be difficult to find where the option to log out lives when the entire interface is new to your eyes. Now when you’re done with RMLSweb, look under the Help menu in the navigation bar—the link to log off is on the lower left.

Ask Technical Terry from the Internet


Greetings, ATT:

I was in the process of writing The Great American Novel—focused on real estate, of course—on my RMLSweb notepad. Where’d it go?

N. Onymus

Greetings, N.:

The Scratch Notes feature of RMLSweb, which used to be on the right sidebar, now lives under the Help menu in the navigation bar.

In your case, however, I read your novel and thought it was the finest piece of literature I had ever read, so I’m currently working on shopping it around to New York publishers to get you the best advance. You’re welcome!




12 Responses to “New RMLSweb Interface Woes: Ask Technical Terry”

  1. Jack Kearney August 24, 2018 at 10:21 pm #

    I’d love to see RMLS add a robust CRM to the system. We shouldn’t have to pay third-party companies $50-$300/month to see what homes our clients are looking at on a daily basis. We should be able to see that on RMLS. Clients should also have an easy way to request showings, set and track favorites, etc. HomeQuest was doing this in 2005. Zillow and Redfin are way ahead on this and they market to our clients. We work hard on our spheres and farms; we should have better tools to keep them.

  2. Jim green August 25, 2018 at 12:53 pm #

    I believe changes should be designed to add value. So far can’t see one chance to RMLS website that adds value for me…only frustration and loss of valuable time.

    • Celia Anderson August 30, 2018 at 10:16 am #


  3. Brent August 27, 2018 at 7:44 am #

    It would be good to see the top banner centered. Being flush-right and the drop-down menus flush-left is inherit bad design and causes excess trackpad/mouse movement for functionality.
    Also- please consider having a quick-link log off feature on the top banner for agents that use public work stations. It doesn’t make sense to have it buried under the ‘help’ link. Honestly- most items under the ‘help’ link are not a ‘help-catagory’) like notes. Again, bad design; The UI and user demographic wasn’t fully realized in this site update.

    I would hope RMLS will listen to initial feedback and issue a V2.0 soon.

    • Shanda August 27, 2018 at 2:56 pm #

      I agree with Brent. Thank you.

  4. Valerie Fairlight August 27, 2018 at 9:18 am #

    There is absolutely no reason why there shouldn’t be a search window and notepad on every page, and *together*, not two clicks away from each other.

  5. Angi August 27, 2018 at 11:11 am #

    I really like the new search function, but would really like to be able to add several addresses at once, not one at a time, for a more seamless report to clients.

  6. Claire Willard August 27, 2018 at 3:30 pm #

    Is there a way to return to the previous layout?
    This is colorful nonsense.

    • Celia Anderson August 30, 2018 at 10:17 am #


  7. Deanna August 28, 2018 at 9:15 am #

    If it’s not broken, don’t fix it!

  8. Celia Anderson August 30, 2018 at 10:21 am #


  9. Bonnie Seela October 8, 2018 at 1:23 pm #

    Please explain what specifically the red, green and blue lines on the view counts signify. I have heard a lot of different explanations…just would like to hear yours…
    Thank you

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