RMLS™ Rules Roundup for October 2019

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The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.

Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In October 2019 our team handled 205 phone calls.

We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.

HOT TOPICS

October saw an increase of accidental status changes on listings. In some cases, the Seller’s Agent accidentally changed the status to Bumpable Buyer (BMP) shortly after publishing the listing in RMLSweb. Each status change results in a history record being created, and when a status change occurs accidentally, this can potentially cause confusion for other subscribers. If you navigate to the status change module in Listing Load by accident and do not wish to change the status of your listing, simply press the “Cancel” button.

FORMAL VIOLATIONS

The RMLS™ Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS™ Rules and Regulations. The committee has the power to impose sanctions.

The committee did not review any formal violations in October as they did not meet.

INFORMAL VIOLATIONS

In October 2019, RMLS™ Data Accuracy staff reviewed 17,579 listings in addition to the 406 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,098 violation notices and 1,282 courtesy notices were sent out.

CategoryOctober
Missing Tax ID405
Personal Promotion106
Incorrect or Missing Information105
Missing Owner Name86
Missing Condo Unit Number84
Missing School74
Year Built Description65
No Showings38
Missing or Incorrect 1st Photo 37
Listing Input in Incorrect MLS area29
Duplicate Listing19
Conditions to Compensation18
Is Property a Condo15
Inaccurate Lot Size6
Duplicate Listing in Different Categories6
City Unknown3
HUD2

Following are the courtesy notifications sent to RMLS™ subscribers in October 2019:

CategoryOctober
Listing is Set to Expire457
Multiple Owner Names in First Field365
Listing Still Pending353
New Listing Input Over 24 Hours 107

When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.

RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.

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One Response to “RMLS™ Rules Roundup for October 2019”

  1. Dianne Yake November 7, 2019 at 2:58 pm #

    Hi. This is all very good and useful. But the format does not feel friendly, sort of like getting a traffic ticket in the mail, especially a courtesy notice on a Violation Form that my listing is about to expire. I appreciate the notice, however. Best Regards, Dianne

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