The Rules Roundup provides a monthly accounting of RMLS rules violations and courtesy notifications. Our Data Accuracy team manages all reports of property listing errors, tracking 34 specific issues outlined in the RMLS Rules and Regulations, and is responsible for addressing subscriber questions and concerns regarding listing accuracy whether those are submitted via the “Report Issue” button on a listing, through email, or by phone. When there are increases in specific violation types, we often place notifications on RMLSweb in order to alert subscribers so that they can avoid violations.
Let’s talk Coming Soon-No Showing (CSN) basics:
- The CSN status is for short-term use for no longer than 21 days and must have a valid listing agreement as well as seller approval.
- CSN allows time for an agent to work with the seller to prepare property.
- CSN is considered an off-market status as the listing is not actively being marketed and cannot be shown.
- Affiliate subscribers will not be able to view listings that are in CSN status.
- CSN listings will be excluded in statistical searches and reports.
Important dates to keep in mind when entering a CSN listing:
Date Published: This is the date you enter and publish your listing into RMLSweb as a CSN listing. This can be done up to 21 days before the listing becomes active.
Date Marketing to Begin: This is the date you use in the listing to note when the listing will change from CSN to Active status. This will happen automatically at 12:01 AM on the date entered in this field. Once the listing becomes active it cannot be changed back to CSN status.
What you can and cannot do with CSN status listing:
- You can have a sign on the property providing it has a Coming Soon rider.
- You can also have flyers on the property that also clearly show the property is Coming Soon.
- You cannot do any marketing on the property.
- You cannot allow the property to be shown.
- You cannot list the same property using CSN status for 90 days after it goes off market.
The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.
The committee did not review any cases in April 2022.
INFORMAL VIOLATIONS & COURTESY NOTICES
In April 2022, the RMLS Data Accuracy staff reviewed 19,643 listings in addition to the 498 notices sent through the “Report Issue” button on RMLSweb. Of the items reviewed, 1,140 violation notices and 1,666 courtesy notices were sent out. In addition, our team handled 505 phone calls.
|Missing Tax ID||404|
|Incorrect or Missing Information||146|
|Missing Owner Name||64|
|Incorrect First Photo||18|
|Incorrect Property Type||22|
|Conditions to Compensation||20|
|Is Property a Condo||30|
|Listing Input in Incorrect MLS area||8|
|Missing Condo Unit Number||4|
|Duplicate Listing Sold in Different Categories||2|
|Partial Bathrooms 5+||7|
|Inaccurate Lot Size||13|
The following are the courtesy notifications sent to RMLS subscribers in April 2022.
|Listing is Set to Expire||443|
|Listing Still Pending||216|
|Multiple Owner Names in First Field||179|
|New Listing Input Over 24 Hours||62|
Questions about RMLS Rules and Regulations or the accuracy of specific listings can be directed to the RMLS Data Accuracy department at email@example.com or 503.395.1916.
Another important thing that should be made clear for Coming soon pre listings should be that “Days on Market” begin counting as soon as its entered, not when it begins being marketed.
Thank you for your comment, Etta. To clarify, Days on Market does not start until the listing converts from CSN to ACT.