Rules Roundup: New ‘Sold Other Category’ Status (Dec. 2023)

Rules Roundup: New ‘Sold Other Category’ Status (Dec. 2023)

The Rules Roundup provides a monthly accounting of RMLS rules violations and courtesy notifications. Our Data Accuracy team manages all reports of property listing errors, tracking 27 specific issues outlined in the RMLS Rules and Regulations, and is responsible for addressing subscriber questions and concerns regarding listing accuracy.

HIGHLIGHTS

With the expansive forms change project that was recently rolled out, a new status was also added. This new status comes with some useful features that will make listing a property in two categories much easier. The first thing to note is that when listing a property in two categories it will automatically be linked to its twin so that future updates on one property will automatically be applied to the other. There will also be a link to the other listing featured on both listings. Here is the description of the rule:

  • Sold Other Category (SOC). For properties that can be listed in multiple property categories (ex. Residential and Commercial), when it’s time to designate the property as “sold” in RMLS, the Seller’s Agent will mark one listing as Sold (SLD) and the system will mark the other listing as Sold Other Category (SOC). During initial data input of these two listings, the system will help the Seller’s Agent connect them together and as modifications are made to one listing (ex. price change, status change, etc.), then the system will apply that change to the second listing.

 This means that you will no longer need to cancel one of the listings after marking the other SOLD. This should significantly cut down the number of unwanted calls sellers receive once a listing is cancelled and drastically lower the number of duplicate listing violations. It will also more accurately represent the status of these listings.

FORMAL VIOLATIONS

The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.

The committee did not review any casees in December 2023.

INFORMAL VIOLATIONS

The chart below shows violations that generated at least 15 instances in the past month. This month we saw some significant changes for certain categories.

  • Missing School rose from 4 to 35
  • HUD dropped from 28 to 9
  • Missing Condo Unit Number dropped from 118 to 64
  • Duplicate Listing fell from 150 to 105
  • Missing Tax ID rose from 47 to 153

    Data Accuracy Department Statistics

    The gain or loss comparison displayed in the parenthesis is versus the previous month.

    • Listings Reviewed: 11,288 (-5,851)
    • Notices Sent: 3,238 (+512)
    • Violation Notices Received: 227 (-141)
    • Courtesy Notices Sent: 2,663 (+923)
    • Phone Calls Received:  124 (+14)

    How to Report Violations

    Subscribers have multiple options to report violations, including a Report Issue button on every RMLSweb listing. Subscribers can email our Data Accuracy team at dataaccuracy@rmls.com or call them at 503.395.1916. When there are increases in specific violation types, we sometimes place notifications on RMLSweb.

    2023 By the Numbers

    2023 By the Numbers

    Our annual tradition is to start the new year by looking back at the previous year. These numbers below demonstrate how RMLS supported real estate activity in the previous year. The numbers in parentheses show the difference from 2022 totals.

    Rules Roundup: Solicitation of a Listing Under Contract (Nov. 2023)

    Rules Roundup: Solicitation of a Listing Under Contract (Nov. 2023)

    The Rules Roundup provides a monthly accounting of RMLS rules violations and courtesy notifications. Our Data Accuracy team manages all reports of property listing errors, tracking 27 specific issues outlined in the RMLS Rules and Regulations, and is responsible for addressing subscriber questions and concerns regarding listing accuracy.

    HIGHLIGHTS

    Solicitation of a Listing Under Contract (section 9.4 RMLS Rules and Regulations) is a rule that was adapted from the Realtor Code of Ethics (Realtor Code of Ethics Article 16). The purpose of this rule is to allow constituents to submit their listings to the MLS without fear of client poaching from other agents. This also allows homeowners peace of mind that they can provide their information to the MLS without being inundated by solicitations.

    The value that a combined database provides is immense and utilization of this relies on cooperation between constituents. The most common violation we see regarding this fine occurs when an agent does not check if an expired or cancelled listing has been relisted prior to sending out solicitations. General solicitations that are based on geographic area, occupation, organization, or group membership are permitted under this rule so long as they are not specifically marketed using information pulled from the MLS.

    Be aware that any use of the MLS database for the purpose of solicitation to a listing that is currently under contract is a violation of this rule, even if you are unaware that the listing was under contract at the time of solicitation. This violation carries a potential fine of up to $2500.

    FORMAL VIOLATIONS

    The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.

    The committee did not review any casees in November 2023.

    INFORMAL VIOLATIONS

    The chart below shows violations that generated at least 15 instances in the past month. This month we saw some significant changes for certain categories.

    • Missing School rose from 4 to 35
    • HUD dropped from 28 to 9
    • Missing Condo Unit Number dropped from 118 to 64
    • Duplicate Listing fell from 150 to 105
    • Missing Tax ID rose from 47 to 153

      Data Accuracy Department Statistics

      The gain or loss comparison displayed in the parenthesis is versus the previous month.

      • Listings Reviewed: 17,139 (-4,122)
      • Notices Sent: 2,726 (+22)
      • Violation Notices Received: 368 (+77)
      • Courtesy Notices Sent: 1,740 (-16)
      • Phone Calls Received: 110 (-104)

      How to Report Violations

      Subscribers have multiple options to report violations, including a Report Issue button on every RMLSweb listing. Subscribers can email our Data Accuracy team at dataaccuracy@rmls.com or call them at 503.395.1916. When there are increases in specific violation types, we sometimes place notifications on RMLSweb.

      Rules Roundup: Solicitation of a Listing Under Contract (Nov. 2023)

      Rules Roundup: The 24-Hour Rule for Listing Status Changes (Oct. 2023)

      The Rules Roundup provides a monthly accounting of RMLS rules violations and courtesy notifications. Our Data Accuracy team manages all reports of property listing errors, tracking 27 specific issues outlined in the RMLS Rules and Regulations, and is responsible for addressing subscriber questions and concerns regarding listing accuracy.

      HIGHLIGHTS

      RMLS has a 24-hour rule for all status changes on listings. This means that when a status change occurs on your listing, you have 24 hours to update that status. This includes when the listing goes active (after all your contracts have been signed), when you receive an offer and the listing is pending, if it happens to fail to sell and goes back on the market, if the listing is no longer active (withdrawn / cancelled) for some other reason, and, finally, when the listing sells.

      All these statuses must be updated in RMLSweb within 24 hours of the change occurring. The reason for this is to maintain an accurate database. It causes confusion and difficulty among constituents when the data is not accurate or up to date.

      If the listing has sold but remains in pending status, you will receive a courtesy notice to change the status of the listing. When this notice is received, you may have already changed the status at that point, so the notice just serves as a reminder for future listings.

      FORMAL VIOLATIONS

      The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.

      The committee reviewed one case (a lockbox usage violation) in October 2023 with a fine of $500 being administered.

      INFORMAL VIOLATIONS

      The chart below shows violations that generated at least 15 instances in the past month. This month we saw some significant changes for certain categories.

      • Missing School violations dropped from 61 to 4
      • Missing Tax ID violations dropped from 74 to 47
      • Duplicate Listings violations rose from 24 to 150
      • HUD violations rose from 12 to 28
      • Missing Condo Unit Number violations 8 to 118

        Data Accuracy Department Statistics

        The gain or loss comparison displayed in the parenthesis is versus the previous month.

        • Listings Reviewed: 21,261 (-2,175)
        • Notices Sent: 2,704 (+215)
        • Violation Notices Received: 291 (-19)
        • Courtesy Notices Sent: 1,756 (+69)
        • Phone Calls Received: 204 (+57)

        How to Report Violations

        Subscribers have multiple options to report violations, including a Report Issue button on every RMLSweb listing. Subscribers can email our Data Accuracy team at dataaccuracy@rmls.com or call them at 503.395.1916. When there are increases in specific violation types, we sometimes place notifications on RMLSweb.

        Rules Roundup: Solicitation of a Listing Under Contract (Nov. 2023)

        Rules Roundup: Incomplete or Inaccurate Data (Sept. 2023)

        The Rules Roundup provides a monthly accounting of RMLS rules violations and courtesy notifications. Our Data Accuracy team manages all reports of property listing errors, tracking 27 specific issues outlined in the RMLS Rules and Regulations, and is responsible for addressing subscriber questions and concerns regarding listing accuracy.

        HIGHLIGHTS

        Incomplete or Inaccurate data in a required field is a common violation that triggers notifications because
        those fields are left empty, input incorrectly, or have inaccurate information.

        These errors can cause a variety of issues:

        • Inconsistent listing data with other listings
        • Prevents being searchable
        • Potential auto-filling problems for forms

        As an MLS, one of our most valuable assets is our historical database. Staying on top of listing inaccuracies and correcting them as they happen allows us to more effectively manage the immense amount of data that we make available to subscribers.

        Requiring consistency across a set of required fields streamlines many processes for subscribers and MLS staff. Consistency in listings also produces more accurate statistical analysis when comparing data points.

        So, the next time you receive a violation for incomplete or inaccurate data, please remember that you are not in trouble, we are just working to maintain a highly accurate and reliable database.

        FORMAL VIOLATIONS

        The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.

        The committee reviewed four cases (two lockbox violations, an incorrect listing status, and solicitation of a listing under contract) in September 2023. The total fines equaled $450.

        INFORMAL VIOLATIONS

        The chart below shows violations that generated at least 15 instances in the past month. Personal Promotion and Incomplete or Inaccurate Information remain the two most common violation types.

          Data Accuracy Department Statistics

          • Listings Reviewed: 23,436 (-1,935)
          • Notices Sent: 2,489 (+59)
          • Violation Notices Received: 310 (-62)
          • Courtesy Notices Sent: 1,687 (+194)
          • Phone Calls Received: 147 (-283)

          How to Report Violations

          Subscribers have multiple options to report violations, including a Report Issue button on every RMLSweb listing. Subscribers can email our Data Accuracy team at dataaccuracy@rmls.com or call them at 503.395.1916. When there are increases in specific violation types, we sometimes place notifications on RMLSweb.