Rules Roundup: Floor Plans and Photo Uploads (Dec 2022)

Rules Roundup: Floor Plans and Photo Uploads (Dec 2022)

The Rules Roundup provides a monthly accounting of RMLS rules violations and courtesy notifications. Our Data Accuracy team manages all reports of property listing errors, tracking 34 specific issues outlined in the RMLS Rules and Regulations, and is responsible for addressing subscriber questions and concerns regarding listing accuracy.

HIGHLIGHTS

Floor Plans & Photo Uploads: Recently RMLS implemented the use of AI technology to help detect listing violations. One violation (of Rule 3.8) we’ve seen an uptick for involves photos that have added text, additional graphics, or alterations that misrepresent the property.

To be clear, floor plans are still perfectly fine to upload but by rule they cannot contain additional text (beyond the room names) or any personal promotion. Rule 3.8 is in place to protect against potential instances of HUD violations, problematic photo alterations, prohibited copyrighted image use, or personal promotion.

As a reminder, maps and graphics can be added as additional documents and referenced in the private comments of a listing. If you have any questions about rule compliance for photos, please feel free to contact our Data Accuracy team at dataaccuracy@rmls.com or 503.395.1916.

    FORMAL VIOLATIONS

    The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.

    The committee did not review any cases in December of 2022.

    INFORMAL VIOLATIONS

    Listings missing Tax ID information are consistently the top informal violation within RMLSweb. Sometimes the missing tax information is due to an error of omission. Other times, it may be because the listing is a new construction property that does not yet have a tax ID number available. Data Accuracy sends courtesy notices out to remind agents of the need to provide the tax information (when available).

    The chart below shows the next three most frequent informal violations from December 2022. This month we saw a dramatic spike for the property condition verification violation, making it the fourth most violated category.

    This pie chart shows the remainder of the informal violations last month.

    Data Accuracy Department Statistics 

    • Listings Reviewed: 17,818
    • Notices Sent: 2,010
    • Violation Notices Received: 220
    • Courtesy Notices Sent: 569
    • Phone Calls Received: 262

    How to Report Violations

    Subscribers have multiple options to report violations, including a Report Issue button on every RMLSweb listing. Subscribers can email our Data Accuracy team at dataaccuracy@rmls.com or call them at 503.395.1916. When there are increases in specific violation types, we sometimes place notifications on RMLSweb.

    RMLS By the Numbers 2022

    RMLS By the Numbers 2022

    Our annual tradition is to start the new year by looking back at the previous year. These numbers below demonstrate how RMLS supported real estate activity in 2022 and the number in parentheses indicates the difference from the 2021 figures.

    RMLS regularly compiles plenty of other statistics, including our monthly Market Action report and Statistical Summaries with information dating back several years.

    Rules Roundup: Floor Plans and Photo Uploads (Dec 2022)

    Rules Roundup: Violation Changes (Nov 2022)

    The Rules Roundup provides a monthly accounting of RMLS rules violations and courtesy notifications. Our Data Accuracy team manages all reports of property listing errors, tracking 34 specific issues outlined in the RMLS Rules and Regulations, and is responsible for addressing subscriber questions and concerns regarding listing accuracy.

    HIGHLIGHTS

    Our listing checker and violation software have received technological upgrades as part of our data feed move to a RESO-compliant Web API. As a result, a few changes have been made to the system and settings.

    Missing Tax ID Violations: This type of violation will now exclude “proposed” and “Under Construction” property conditions, meaning that these property conditions will no longer receive a Missing Tax ID violation unnecessarily. This will also cause the stats for that violation to decrease significantly, as reflected in the November statistical data.

    Artificial Intelligence: We’ve recently incorporated Restb.ai, which uses artificial intelligence to evaluate the metadata in property photos, into our process to check all uploaded photos for violations. This will add new statistical data on violations and greatly improve our reach and accuracy regarding photo violations.

    The software is set up to look for violations regarding the first photo, personal promotion, people, unauthorized text, and unauthorized watermarks. This data will begin to be reflected in the December statistics.

      FORMAL VIOLATIONS

      The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.

      There were two formal violation cases in November. Both cases concerned the unauthorized use of a lockbox (rule 3.22 from the RMLS Rules and Regulations), with one case resulting in a fine of $250 and other resulting in a $500 fine with a mandatory SentriLock rules class.

      INFORMAL VIOLATIONS

      Listings missing Tax ID information are consistently the top informal violation within RMLSweb. Sometimes the missing tax information is due to an error of omission. Other times, it may be because the listing is a new construction property that does not yet have a tax ID number available. Data Accuracy sends courtesy notices out to remind agents of the need to provide the tax information (when available).

      The chart below shows the next three most frequent informal violations from November 2022.

      This pie chart shows the remainder of the informal violations last month.

      Data Accuracy Department Statistics 

      • Listings Reviewed: 9,969
      • Notices Sent: 1,853
      • Violation Notices Received: 280
      • Courtesy Notices Sent: 1,327
      • Phone Calls Received: 380

      How to Report Violations

      Subscribers have multiple options to report violations, including a Report Issue button on every RMLSweb listing. Subscribers can email our Data Accuracy team at dataaccuracy@rmls.com or call them at 503.395.1916. When there are increases in specific violation types, we sometimes place notifications on RMLSweb.

      Rules Roundup: Floor Plans and Photo Uploads (Dec 2022)

      Rules Roundup for October 2022

      The Rules Roundup provides a monthly accounting of RMLS rules violations and courtesy notifications. Our Data Accuracy team manages all reports of property listing errors, tracking 34 specific issues outlined in the RMLS Rules and Regulations, and is responsible for addressing subscriber questions and concerns regarding listing accuracy.

      HIGHLIGHTS

      The holidays are upon us and the end of the year looms. Looking back at the formal violations the committee has addressed so far this year, it is interesting to note that they were all regarding misuse of a lockbox.

      This is one of the most serious violations and carries a maximum fine of up to $15,000, as well as potential expulsion from RMLS. It’s critical to remember to only access a lockbox in accordance with showing instructions and that only a lockbox owner may grant access codes.

      Useful Documents:

        FORMAL VIOLATIONS

        The RMLS Rules and Regulations Committee reviews all formal complaints which allege a violation of the RMLS Rules and Regulations. The committee has the power to impose sanctions.

        The committee did not review any cases in October of 2022.

        INFORMAL VIOLATIONS

        Listings missing Tax ID information are consistently the top informal violation within RMLSweb. Sometimes the missing tax information is due to an error of omission. Other times, it may be because the listing is a new construction property that does not yet have a tax ID number available. Data Accuracy sends courtesy notices out to remind agents of the need to provide the tax information (when available).

        The chart below shows the next three most frequent informal violations from October 2022.

        This pie chart shows the remainder of the informal violations last month.

        Data Accuracy Department Statistics 

        • Listings Reviewed: 15,383
        • Notices Sent: 2,880
        • Violation Notices Received: 299
        • Courtesy Notices Sent: 2,302
        • Phone Calls Received: 389

        How to Report Violations

        Subscribers have multiple options to report violations, including a Report Issue button on every RMLSweb listing. Subscribers can email our Data Accuracy team at dataaccuracy@rmls.com or call them at 503.395.1916. When there are increases in specific violation types, we sometimes place notifications on RMLSweb.

        Ask Tech Terry: Using the Mobile App for Work on the Go

        Ask Tech Terry: Using the Mobile App for Work on the Go

        Hi Tech Terry,

        I’ve read recently that RMLS has an app to help us when out working in the field. While I’ve saved a shortcut to the full RMLSweb site on my phone for several years, there are times when it’s obvious that the full site isn’t really formatted to work on the small cell phone screen. What can you tell me about the RMLS app?

        Wondering in Wallowa

          Hi WW,

          What you’ve heard is accurate! RMLS has worked diligently to provide a revamped app that allows many of the same features as the full RMLSweb site, but is developed to work specifically in the smaller footprint of your cell phone or tablet screen.

          First things first…to download the app please go to the App Store or Google Play Store and search for “RMLS Mobile.” Once downloaded, you will need to login with your RMLSweb username and password. If you already downloaded the app, make sure to update to the newest version.

          Note that not only can you perform searches based on your current location, but you can also perform searches based on a variety of search criteria. There is also a roster search if you need to find contact info for one of your REALTOR® peers.

          A very recent addition to the app is the ability to access your personal listings in the Back Office > Listing Load menu option.

          Please note that this new module now provides you with the ability to edit your listings, including in-progress listings via the app! That’s a major upgrade from the last version, which didn’t provide add / edit capability. You now have full functionality in the field!

          The RMLS Mobile app will continue to evolve over time. If you have specific functionalities that you’d like the app to provide, please let us know!

          Tech Terry