The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In November 2019 our team handled 205 phone calls.
We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.
HOT TOPICS
This fall we have heard some concerns regarding buyers agents potentially giving out SentriLock codes when they are unable to be present at a showing. As a reminder this is a violation and it is never okay for a buyers agent to give a lockbox code to anyone for any reason. If you are unable to be present with your buyer please arrange for someone else to show the property or reschedule the showing.
The committee did not review any formal violations in November as they did not meet.
INFORMAL VIOLATIONS
In November 2019, RMLS™ Data Accuracy staff reviewed 27,010 listings in addition to the 405 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,029 violation notices and 1,774 courtesy notices were sent out.
Category
November
Missing Tax ID
416
Personal Promotion
127
Incorrect or Missing Information
82
Year Built Description
77
Duplicate Listing
63
Missing School
57
Missing Owner Name
56
No Showings
35
Missing Condo Unit Number
26
Is Property a Condo
19
Missing or Incorrect 1st Photo
17
Listing Input in Incorrect MLS area
15
Conditions to Compensation
12
Duplicate Listing in Different Categories
9
Inaccurate Lot Size
7
HUD
3
City Unknown
2
Duplicate Listing Different Agent
1
Is Listing a Short Sale
1
Following are the courtesy notifications sent to RMLS™ subscribers in November 2019:
Category
November
Listing is Set to Expire
1,066
Listing Still Pending
336
Multiple Owner Names in First Field
282
New Listing Input Over 24 Hours
90
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.
For the week of November 4-10, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased again last week Washington and increased in Oregon.
For the week of October 28-November 3, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased again last week in both Oregon and Washington.
The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In October 2019 our team handled 205 phone calls.
We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.
HOT TOPICS
October saw an increase of accidental status changes on listings. In some cases, the Seller’s Agent accidentally changed the status to Bumpable Buyer (BMP) shortly after publishing the listing in RMLSweb. Each status change results in a history record being created, and when a status change occurs accidentally, this can potentially cause confusion for other subscribers. If you navigate to the status change module in Listing Load by accident and do not wish to change the status of your listing, simply press the “Cancel” button.
The committee did not review any formal violations in October as they did not meet.
INFORMAL VIOLATIONS
In October 2019, RMLS™ Data Accuracy staff reviewed 17,579 listings in addition to the 406 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,098 violation notices and 1,282 courtesy notices were sent out.
Category
October
Missing Tax ID
405
Personal Promotion
106
Incorrect or Missing Information
105
Missing Owner Name
86
Missing Condo Unit Number
84
Missing School
74
Year Built Description
65
No Showings
38
Missing or Incorrect 1st Photo
37
Listing Input in Incorrect MLS area
29
Duplicate Listing
19
Conditions to Compensation
18
Is Property a Condo
15
Inaccurate Lot Size
6
Duplicate Listing in Different Categories
6
City Unknown
3
HUD
2
Following are the courtesy notifications sent to RMLS™ subscribers in October 2019:
Category
October
Listing is Set to Expire
457
Multiple Owner Names in First Field
365
Listing Still Pending
353
New Listing Input Over 24 Hours
107
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.
For the week of October 21-27, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Activity decreased last week in both Oregon and Washington.
For the week of October 14-20, 2019, these charts show the number of times RMLS™ subscribers opened SentriLock lockboxes in Oregon and Washington. Last week activity increased in Washington and decreased in Oregon.
