The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In March 2020 our team handled 326 phone calls.
We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.
HOT TOPICS
Please remember to check state and local policies regarding showings, since several new policies, rules and regulations, and business best practices have been rolled out in recent weeks.
Please also check the listing for special accommodation requests or notes from the home seller or seller’s agent prior to scheduling a showing.
The committee reviewed 1 case in March 2020 that resulted in $100.00 in fines.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.
INFORMAL VIOLATIONS
In March 2020, RMLS™ Data Accuracy staff reviewed 34,158 listings in addition to the 483 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,041 violation notices and 1,601 courtesy notices were sent out.
Category
March
Missing Tax ID
394
Personal Promotion
320
Incorrect or Missing Information
126
Missing School
61
Missing Owner Name
60
No Showings
59
Incorrect Status
45
Missing or Incorrect 1st Photo
44
Duplicate Listing
34
Address Issues
29
Incorrect Property Type
25
HUD
24
Is Property a Condo
23
Conditions to Compensation
12
Inaccurate Lot Size
12
Listing Input in Incorrect MLS area
11
Partial Bathrooms 5+
9
City Unknown
6
Duplicate Listing in Different Categories
4
Missing Condo Unit Number
4
Address Issues
8
Inaccurate Lot Size
7
HUD
5
Property Condition
2
Following are the courtesy notifications sent to RMLS™ subscribers in March 2020:
Category
March
Multiple Owner Names in First Field
560
Listing is Set to Expire
465
Listing Still Pending
270
New Listing Input Over 24 Hours
72
Listing Status Change over 24 Hours
2
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue), we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.
The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In January 2020 our team handled 214 phone calls.
We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.
HOT TOPICS
A new year brings with it a new sequence for MLS numbers. Listings published in 2020 begin with ’20######’, where listings published in 2019 began with ’19######’. While it is not against the RMLS™ rules to refresh a listing, there are a few points to keep in mind. Refreshing a listing should be done at the request of the seller(s). If the seller(s) elects to refresh their listing in the MLS, the old listing should be changed to canceled (CAN) status not withdrawn (WTH). The Data Accuracy Department has received reports where the original listing was changed to withdrawn (WTH) status instead of canceled, and forgotten until the listing expires at some future date. This causes not only confusion for RMLS™ subscribers, it can be confusing to the property owner who may or may not have been the original seller(s) who receive inquiries on the status of their property.
The committee did not review any formal violations in January 2020.
INFORMAL VIOLATIONS
In January 2020, RMLS™ Data Accuracy staff reviewed 22,529 listings in addition to the 493 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,221 violation notices and 1,953 courtesy notices were sent out.
Category
January
Missing Tax ID
471
Incorrect or Missing Information
129
Duplicate Listing
119
Missing Owner Name
94
Personal Promotion
85
Missing School
58
Incorrect Status
50
Year Built Description
46
Is Property a Condo
37
No Showings
22
Missing or Incorrect 1st Photo
18
Duplicate Listing in Different Categories
17
Conditions to Compensation
15
Duplicate Listing in Different Categories
13
Incorrect Property Type
15
Missing Condo Unit Number
8
Inaccurate Lot Size
8
Listing Input in Incorrect MLS area
7
Address Issues
7
Partial Bathrooms 5+
4
HUD
2
City Unknown
1
Is Listing a Short Sale
1
Following are the courtesy notifications sent to RMLS™ subscribers in January 2020:
Category
January
Listing is Set to Expire
1,015
Multiple Owner Names in First Field
405
Listing Still Pending
377
New Listing Input Over 24 Hours
156
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.
The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In December 2019 our team handled 195 phone calls.
We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.
HOT TOPICS
As winter moves into spring and the volume of new listings starts to increase remember that personal promotion on video and virtual tours are a violation of the RMLS™ Rules and Regulations. Any video or virtual tour that is linked on your listing must be devoid of any identifying personal and brokerage information. This means that the tour(s) themselves cannot have any identifying personal promotion information. If you have a video or virtual tour that is branded with personal promotion, you can post it on your own personal website.
The committee reviewed three formal violations in December for a total of $1,750.00 in fines.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent gave a lockbox access code to their buyer.
5.1.l – Unauthorized use of lockbox system: A buyer’s agent did not follow showing instructions.
INFORMAL VIOLATIONS
In December 2019, RMLS™ Data Accuracy staff reviewed 24,823 listings in addition to the 384 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 810 violation notices and 1,459 courtesy notices were sent out.
Category
December
Missing Tax ID
316
Personal Promotion
92
Incorrect or Missing Information
86
Missing Owner Name
46
Missing School
43
No Showings
29
Duplicate Listing
26
Year Built Description
25
Conditions to Compensation
24
Missing or Incorrect 1st Photo
18
Duplicate Listing in Different Categories
13
Is Property a Condo
12
Inaccurate Lot Size
5
City Unknown
5
Partial Bathrooms 5+
3
Missing Condo Unit Number
2
Listing Input in Incorrect MLS area
2
Following are the courtesy notifications sent to RMLS™ subscribers in December 2019:
Category
December
Listing is Set to Expire
695
Listing Still Pending
410
Multiple Owner Names in First Field
240
New Listing Input Over 24 Hours
114
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.
The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In November 2019 our team handled 205 phone calls.
We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.
HOT TOPICS
This fall we have heard some concerns regarding buyers agents potentially giving out SentriLock codes when they are unable to be present at a showing. As a reminder this is a violation and it is never okay for a buyers agent to give a lockbox code to anyone for any reason. If you are unable to be present with your buyer please arrange for someone else to show the property or reschedule the showing.
The committee did not review any formal violations in November as they did not meet.
INFORMAL VIOLATIONS
In November 2019, RMLS™ Data Accuracy staff reviewed 27,010 listings in addition to the 405 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,029 violation notices and 1,774 courtesy notices were sent out.
Category
November
Missing Tax ID
416
Personal Promotion
127
Incorrect or Missing Information
82
Year Built Description
77
Duplicate Listing
63
Missing School
57
Missing Owner Name
56
No Showings
35
Missing Condo Unit Number
26
Is Property a Condo
19
Missing or Incorrect 1st Photo
17
Listing Input in Incorrect MLS area
15
Conditions to Compensation
12
Duplicate Listing in Different Categories
9
Inaccurate Lot Size
7
HUD
3
City Unknown
2
Duplicate Listing Different Agent
1
Is Listing a Short Sale
1
Following are the courtesy notifications sent to RMLS™ subscribers in November 2019:
Category
November
Listing is Set to Expire
1,066
Listing Still Pending
336
Multiple Owner Names in First Field
282
New Listing Input Over 24 Hours
90
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.
The RMLS™ Rules and Regulations Committee has requested that periodic reports are given to subscribers about the number and types of formal rules violations, along with information about informal violations and courtesy notifications by type. Read “If a RMLS™ Rule is Broken, What Happens?” for a deeper explanation.
Have you ever spotted something wrong in a property listing on RMLSweb? The Data Accuracy team is responsible for sorting things out whenever a RMLS™ subscriber contacts us—whether that is via the “Report Issue” button on a listing, by email, or contacting us directly by phone. In October 2019 our team handled 205 phone calls.
We track 32 specific issues in Listing Data Checker (LDC), the software that helps us spot and correct issues proactively. Six of these are courtesy notifications, but the other 24 are informal violations of the RMLS™ Rules and Regulations. In addition to our focus on education we also process formal violations throughout the year.
HOT TOPICS
October saw an increase of accidental status changes on listings. In some cases, the Seller’s Agent accidentally changed the status to Bumpable Buyer (BMP) shortly after publishing the listing in RMLSweb. Each status change results in a history record being created, and when a status change occurs accidentally, this can potentially cause confusion for other subscribers. If you navigate to the status change module in Listing Load by accident and do not wish to change the status of your listing, simply press the “Cancel” button.
The committee did not review any formal violations in October as they did not meet.
INFORMAL VIOLATIONS
In October 2019, RMLS™ Data Accuracy staff reviewed 17,579 listings in addition to the 406 notices sent through “Report Issue” button on RMLSweb. Of the items reviewed, 1,098 violation notices and 1,282 courtesy notices were sent out.
Category
October
Missing Tax ID
405
Personal Promotion
106
Incorrect or Missing Information
105
Missing Owner Name
86
Missing Condo Unit Number
84
Missing School
74
Year Built Description
65
No Showings
38
Missing or Incorrect 1st Photo
37
Listing Input in Incorrect MLS area
29
Duplicate Listing
19
Conditions to Compensation
18
Is Property a Condo
15
Inaccurate Lot Size
6
Duplicate Listing in Different Categories
6
City Unknown
3
HUD
2
Following are the courtesy notifications sent to RMLS™ subscribers in October 2019:
Category
October
Listing is Set to Expire
457
Multiple Owner Names in First Field
365
Listing Still Pending
353
New Listing Input Over 24 Hours
107
When we notice an uptick in a specific type of violation (perhaps a rule recently changed or market conditions lead to an increase in a certain type of issue) we may also put a notification up on RMLSweb, educating subscribers before one of their listings gets flagged and we need to contact them.
RMLS™ Data Accuracy can be reached via email or by phone at (503) 236-7657 if you ever have questions about the RMLS™ Rules and Regulations, if you wonder whether a specific listing has inaccurate data, or if you want to chat with us more about the above information.
