Ever had clients confused by the abbreviations on a Client Full report, or wish that you could assign a new listing to a lockbox within RMLSweb? RMLS™ is pleased to report upcoming improvements to RMLSweb designed to make things easier for our subscribers.
SentriLock Integration
Beginning November 20th, subscribers will be able to perform basic SentriLock functions on the site such as assigning/unassigning a lockbox to a listing and viewing lockbox access information.
Access this new feature in Listing Load using the SentriLock button below the RMLSweb navigation menu (above).
In “My Lockboxes” (above), a list of your lockboxes will appear along with the ML# and the address they’re currently assigned to. Click the X to unassign the listing, but be aware that showing surveys will be cleared out once the lockbox has been unassigned.
To assign a lockbox to a listing, click on the “My Unassigned Listings” tab. Active listings will be displayed, and subscribers can click the link to assign a lockbox to a particular listing.
If you’d rather have a look at the history of lockbox accesses, click the lockbox serial number in the “My Lockboxes” tab (above).
RMLSweb communicates lockbox changes back to SentriLock almost instantly, meaning that it’s even more important for subscribers to keep their SentriCard® updated by using their RAD.
Report Improvements
When the SentriLock integration is released, subscribers may also notice a few improvements to reports on RMLSweb. Print buttons will now be available on all tabs in detail view.
We’re also adding two new unabbreviated reports to the list of available reports: Agent Unabbreviated and Client Unabbreviated. These reports are self-explanatory: no abbreviations to look up or need to cross-reference the RMLSweb Listing Abbreviations document! Keep in mind these unabbreviated reports will require more room and pages to print out—we’ll hope you’ll keep the environment in mind. An Agent Unabbreviated tab will also be available for easy onscreen viewing.
RMLS™ hopes this latest batch of improvements to RMLSweb will help subscribers execute their business. As always, feedback about this latest round of improvements is welcome. If you have ideas or suggestions to make RMLSweb even better, contact the RMLS™ Help Desk at (503) 872-8002.
I tried unassigning a lockbox today 11/21/14 at 6:15PM using the Listing Load SentriLock tab for Dianne Yake’s listing on Gleneagle Drive (I am her licensed assistant with full access to SentriLock and her listings) and it did not work. Nothing happened when I clicked on the “Unassign Lockbox” command. I went to SentriLock directly and unassigned it but it would not complete the task in RMLSweb.com.
Jeff, I’ll ask the RMLS™ Help Desk to give you a call!
Same story. The site does not allow me to “remove” a lock box from a sold listing, therefore that lock box number is not available for me to assign to a new listing. This site is not yet ready for prime time.
The latest word is that our developers are working with SentriLock to get the issue resolved. Remember, if you’re having difficulty with RMLSweb, the fastest way to get answers is by calling the RMLS™ Help Desk!
Please add the Client Unabbreviated report as an option for the automatically sent prospecting emails. Thank you.