Ask Technical Terry: Customize Search Results, Uploading Listing Photos on Macs



Ask Technical Terry is a series RMLS™ aims to offer once a month. RMLS™ subscribers will drive the content—submit any question about RMLS™ to Technical Terry in the comments or by emailing Don’t be shy—we won’t identify you by name.


Dear Technical Terry,

Much like your post about saving ML numbers for future searches (THANK YOU!), I’m desperate to figure out if I can customize my search results to contain only the fields I want to see for a specific client. Is that possible?

Carol in the ‘Couve

Excellent question, Carol! You can, in fact, create “custom” displays of the initial search results based on your specific client needs. You’ve been able to perform this customization for several years on RMLSweb, but much like the process for saving ML numbers, it does require a bit of orientation.

Check out Customize Your Search Results (Document #1749) available on RMLSweb in Forms and Documents. This document explains in detail all aspects of creating and saving custom search results displays to meet a specific need. As you review the document you’ll see that in addition to data elements, you can also include both a thumbnail image and a map image. You can also look at your custom layout to ensure it meets your needs in the Preview section of the layout window. Keep in mind that the tool will allow you to create layouts that will exceed the typical print margins of a standard 8 1/2” x 11” page. All of this information and much more is included in Customize Your Search Results (Document #1749). Additionally, the RMLS™ Help Desk and Training Departments are always happy to walk you through the process if you need any help.


Dear Technical Terry,

Will we ever be able to upload photos on Listing Load using a Mac like PC users do? The current option for Mac users is really clunky…

Manzana Macintosh

Yes…in fact, the timing of your question could not be better!

On October 15th RMLS™ will deploy a brand-spanking-new photo loader for RMLSweb. This new module eliminates the need to use Microsoft Silverlight so the module will work the same for Mac users as it does for PC users.

The improvements are numerous, but let me touch on just a few:

• Up to 32 high resolution images can now be loaded.
• Multiple photos can be uploaded at one time. (Note: this process is bandwidth-sensitive so if you’re on a slow internet connection, you may find uploading photos one at a time is more efficient.)
• Users can upload photos from a mobile device.
• The new module can recognize photo orientation: if the photo is uploaded in landscape orientation but should be in portrait orientation, the module will adjust the photo automatically.
• Photo editing will be possible in the new photo loader: you can crop, rotate, and change brightness and contrast.

RMLS™ staff is hard at work on preparing a video and other materials that will provide subscribers with the information they need to efficiently use the new photo loader. Keep an eye out for it!

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2 Responses to “Ask Technical Terry: Customize Search Results, Uploading Listing Photos on Macs”

  1. Michael October 24, 2015 at 3:52 pm #

    I am getting persistently (in about 90% of attempts) an error code 500 while uploading. What does it mean?

    • Heather Andrews October 27, 2015 at 10:19 am #

      Michael, we’ll have the RMLS™ Help Desk contact you.

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